Customer Testimonials

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Google Aug 20, 2022

Bought vehicle during sale at Penn Group at 1211 hanover in Allentown pa.I couldnt be happier great knowledgable staff n one hell of a deal Thank You Penn Auto group

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Google Apr 21, 2022

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Google Mar 3, 2022

Great group of people, had a bad experience at a place an hour before coming here. I came in met Paulie and Doug they helped me out and answered any question I had without feeling intimidated or anything ! They took the hassle out of the process. I definitely recommend coming in if you’re looking for a car !

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Google Feb 26, 2022

Great guys tom doug n paul all jumped threw hoola hoops to get me a deal definitely gonna go back when ever im in need of another !!!

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Google Jan 10, 2022

Doug and Tom were very helpful with everything good car dealer. Very good experience.

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Google Dec 31, 2021

I had an excellent experience with Paulie !! He got me and my finance in a reliable car and even helped get the cheapest insurance possible! 10/10 recommend!!

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Google Dec 31, 2021

Paulie there sales manager is a great guy and they work with you whatever you situation maybe !

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Google Dec 30, 2021

Paulie did an amazing in assisting me to finding the car I wanted and had no issues whatsoever. I would definitely recommend to family and peers, great customer service.

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Google Dec 30, 2021

Paulie was our sales guy. From the door he made us feel welcomed. He made sure we didn’t leave without getting the vehicle we wanted. We’re glad we chose Penn Auto Group for our vehicle. We highly recommend!

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Google Nov 5, 2021

Ted was not only a genuine soul, but made the car process a pleasure to go through. Very personable, professional and wonderful to work with. Not too many salesmen left in this world that help you find your car. Carvana is there , but Penn Auto group esp Ted helped me find the best price for a used car. Thank you!!!!!

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Google Oct 10, 2021

If you’re looking to purchase, contact Ted Craig. Made my process super quick and easy and left me satisfied at the end.

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Google Sep 2, 2021

Very helpful they actually want to help you and they work with you.

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Google Aug 30, 2021

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DealerRater Aug 4, 2021

They were very kind very polite and they really were with me I was very happy I will do business again.I was very very happy with my car I will recommend the dealership to anyoneThe patient was amazing

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Google Jul 29, 2021

Angelica and Ish are amazing! We came in looking for a 2016, and they got us financing for a 2019 GMC Terrain! They were kind and patient, showing us several vehicles and lowering our monthly car payment. I would recommend them to anyone!

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Google Jun 21, 2021

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DealerRater Jun 14, 2021

Friendly, welcoming, helpful! They made everything easy, yes it did take a while but it was all worth it in the end! Love my car.

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Google Jun 10, 2021

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DealerRater Jun 4, 2021

Very impressed. Communication was fabulous. Allowed me to deposit money easily and picked the car up the next day. Great no haggle pricing and very proficient in getting through paperwork easily. Great dealer.

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Google Jun 3, 2021

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Google May 30, 2021

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DealerRater May 28, 2021

Friendly and helpful. They did not try to play games and listened to the customers. This made a difference and understood what I was actually shopping for.

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DealerRater May 26, 2021

Paulie made the whole process very easy and smooth. My favorite part of the whole experience was chatting with Paulie and Ralph. They make you feel like a friend, very down to earth and no pressure like other places I have been too. Good prices and everyone else I encountered working there was just as friendly and nice. Highly recommend, thank you!

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Google May 26, 2021

Friendly service, nice cars.

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DealerRater May 25, 2021

Paulie and the staff was excellent. Customer service, top notch. Friendly atmosphere. Very attentive to my stepson. Catered to my overall needs. Very good service.

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Google May 23, 2021

Great service! Polite staff. No pressure.

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Google May 22, 2021

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Google May 13, 2021

Great customer service at Penn Auto Group in Allentown! I was interested in a car that was at a different location, and Paulie had the car brought to me in less than 30 minutes. I bought this car for my daughter and it’s perfect! Thank you!

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Google May 11, 2021

Had a great experience! Everybody was very nice and helpful. Definitely would recommend!

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DealerRater May 5, 2021

The staff were very helpful and friendly. All of our questions were answered and financing was easy. I hate the car buying process but Penn Auto made it easy!

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Google May 2, 2021

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Google May 1, 2021

Great sale person great prices!!!

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Google Apr 24, 2021

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Google Apr 23, 2021

I had an awesome experience with Angelica while purchasing my vehicle. Angelica was very polite, helpful, and fun to talk to during the process. I would highly recommend Penn Auto and Angelica to friends and family who's looking to ourchase a vehicle.

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Google Apr 11, 2021

Paulie was excellent at the sales and customer service

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Google Apr 11, 2021

This would be my second purchase and its even better than the last time! Edna, Paulie Ismael the team.

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Google Apr 11, 2021

I had a great experience. Ralph was helpful on the car pricing and my salesman Jake was super friendly, professional and accommodating. I’m very satisfied with the vehicle quality and price. The entire process was awesome.

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Facebook Apr 10, 2021

The salesmen are awesome!

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Google Apr 6, 2021

They went above and beyond to get me into the vehicles I went there for. The whole experience was fantastic and I would definitely buy another car from them in the future!

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DealerRater Apr 4, 2021

The transition from trading in our old car to picking up the new (used) car was seamless and they stood by all their promises from beginning to end.

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Google Apr 3, 2021

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Google Apr 2, 2021

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Google Mar 31, 2021

They were very helpful and friendly ! I would recommend them to anyone!

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Google Mar 28, 2021

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Google Mar 28, 2021

Good experience ☺️ Any credit problems, They work hard to get you in a Car, great service 😁👍

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Facebook Mar 27, 2021

If you need a good vehicle, go here. And they will work with any credit score. They do all they can to make sure you drive away and happy

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Facebook Mar 27, 2021

Recently purchased a used can from here. I was very satisfied with our salesman Jake and how everything was handled so well. He and his boss were very accommodating. A great experience. Would highly recommend them.

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Google Mar 27, 2021

I loved working with them, got my new car and everything paid very well. Paulie was so helpful and was understanding. Thank you guys for everything i appreciate and recommend Penn Auto!

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Google Mar 26, 2021

Very good experience. They couldn't have been more accommodating.

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Google Mar 23, 2021

Took my nephew here so he could get a car to drive to work. The staff was great. They're last test drive is supposed to be 6:30 but we called and told them we couldn't be there until almost 7. So they waited for us and had the car pulled up and ready to go. They didn't give me too much push back when i asked to knock $200 of the sticker price. Plus, they took care of registration and title work. And had us out of there quickly.

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Facebook Mar 21, 2021

I got a great price on my used vehicle plus the staff was so friendly and made our buying process extremely smooth.

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DealerRater Mar 20, 2021

Paulie was great got me in and our with my dream car my name is Robert Rodriguez just wanted to shout out paulie thank you

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DealerRater Mar 19, 2021

Was fast and easy would highly recommend and I will be back again in the future to get another car. They helped me as soon as I arrived and was happy with how fast the process was.

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Google Mar 16, 2021

They were very friendly. Very patient with me. Would highly recommend getting your car here!

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Google Mar 16, 2021

Friendly people great selection

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Facebook Mar 9, 2021

Very friendly and helpful

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Google Feb 23, 2021

AMAZING! a nice lady named Angelica was very helpful and other staff are friendly. If youre looking to buy a car, this is your place.

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DealerRater Feb 21, 2021

All the staff was friendly from the first moment we arrived. Everyone was easy to work with. Worth the one hour drive to get there.

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Google Feb 19, 2021

Really smooth experience. Angelica was very friendly and helpful throughout the transaction and the manager was very helpful.

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Google Feb 18, 2021

Great, quick and friendly service!

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Google Feb 17, 2021

Penn auto group was the best and help me with everything to get a car and was great in customer service I will definitely go back

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Google Feb 17, 2021

Great help from jake , very thorough. Explain things and helped me get the best deal I could get . Very friendly staff and service. Great management. I will be recommended this place to friends and family

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DealerRater Feb 14, 2021

great customer service, made me feel right at home. They took the time to make sure l was approved and happy, l recommmend them to all. A+++

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Facebook Feb 14, 2021

great atmosphere and above and beyond service, the entire staff made me feel like part of the family, A+++

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Google Feb 14, 2021

Really cool workers and good vibes.

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Google Feb 14, 2021

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Google Feb 13, 2021

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DealerRater Feb 12, 2021

I was very happy with my car buying experience at Penn Auto group, the gentlemen were very nice and professional and made tbe whole experience easy and fun.

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DealerRater Feb 11, 2021

These guys are real professional! They work to get you results and get you driving on any type of car that fits your budget.thanks!! Pennauto!

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Google Feb 9, 2021

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Google Feb 7, 2021

Would highly reccomend looking for vehicle here. I have to say that the TEAM that works at this business is amazing. The car I wanted to test drive was buried in snow. They took the the time to unbury the car so that I could test drive it. I ended up purchasing the vehicle. Why the paperwork was being done they all worked to get the car ready for me. There was no pressure to look at other vehicles because this one was buried.Thank you all!!! It was a pleasure!!!! Will certainly buy another vehicle from PENN AUTO!!!!

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Google Feb 6, 2021

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Facebook Feb 2, 2021

The customer service was great and everything was exactly As it was advertised

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Google Jan 28, 2021

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DealerRater Jan 27, 2021

Very friendly staff. Jake and Tim were very helpful and efficient. Got the car I wanted at a very good price. I would definitely recommend.

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DealerRater Jan 26, 2021

Very friendly staff. Quick and easy and very informative. Went in and got the exact kind of car I wanted with no hiccups or hidden fees.

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Google Jan 22, 2021

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Google Jan 19, 2021

Had a great experience. Paulie, my sales associate was very knowledgeable and helpful. I drove off the lot with a car that I felt confident was priced fair and a reliable vehicle. Would recommend Penn Auto Group.

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Google Jan 14, 2021

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DealerRater Jan 12, 2021

Pauli, Ishmael and the entire crew at Penn Auto group gave me excellent service. Actually the first time I have ever left a car dealership with a smile on my face thanks guys.

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Google Jan 10, 2021

Everyone was extremely friendly and helpful. Paulie and Tim really worked to get me the vehicle I needed within my price range. 100% would reccomend.

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Google Jan 7, 2021

So I have wanted a Toyota 4 runner for about 7 months now and I’ve been searching and searching with no luck until penn auto group happened to get an 07 with low miles in great condition! My prayers were answered until I could afford the down payment. I was crushed, but the team at penn auto wouldn’t take that for an answer! They spent most of the day finding a way to put me in my dream car! I’m still in shock I can’t believe it’s mine! Thank you to all the penn auto group team for ...

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Google Jan 7, 2021

Worked with Tim..he was great..straight forward..easy to deal with. They sold me the exact vehicle I wanted This is the 3td car I bought from them.... Thanks for a good experience..

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Google Jan 7, 2021

They were extremely helpful! I am so glad I came here to purchase my vehicle!!

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Google Jan 5, 2021

Paulie, Tim, and Doug were great! I was looking for a used car and was pretty limited with what I could spend, but Paulie made the process easy and simple. Everyone was very helpful! Appreciate your time!

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Google Jan 2, 2021

Wonderful experience. Jake was a godsend; very helpful. He helped us through every step of the way and made sure we left with a vehicle that fit our budget. Could not be happier!!!

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Google Dec 31, 2020

Great experience. Doug, Phil, Jake... Everyone was very helpful and attentive to customer service.

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Google Dec 30, 2020

The people at PAG were very kind and accommodating. I would recommend them anytime.

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Google Dec 27, 2020

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Facebook Dec 26, 2020

They were very professional. Tim, Edna, Ishmael, and Paulie all did their jobs very well. They were informative, helpful, and i recommend them. Happy customer, Daniel. Thumbs up!

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Google Dec 25, 2020

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Google Dec 20, 2020

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Google Dec 20, 2020

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Google Dec 20, 2020

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Google Dec 18, 2020

Came in to buy my mom a car and these guys showed me the perfect car for her and the process was easy and simple i recommend this place for new time buyers

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Cars Dec 13, 2020

I went looking for a cheap car and found one Paulie and The GM Doug got me in and out within a half hour.... great guys I will definitely come back to them in the future

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Google Dec 12, 2020

Paulie helped make buying a car painless! Fair prices and good service.

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Google Dec 11, 2020

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Google Dec 11, 2020

Quick and easy buying process, great quality car and service!

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Google Dec 10, 2020

5 star experience. didnt fall short


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Google Oct 1, 2022

Let me say this I’m soooooooo extremely happy with Joe & Barbie not only did they go the extra mile to get me in my suv but they was very nice and treated me as if I was family… If don’t come here your missing out on a GREAT DEALS I’ll definitely recommend them to anyone looking for a car.. I’ll definitely be back when my daughter gets her permit

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Google Sep 28, 2022

I recently purchased a vehicle here for my daughter and the staff turned around my previous bad experience at this dealership from a few years back. The gentleman I was working with, Frank - he was awesome and went above and beyond to make sure the whole process was pressure free and comfortable. Sergey also patiently walked me through all the financial particulars, adding to the overall 5 star experience. I am very happy with the team at Star Auto and will be back on my next purchase, thanks again Frank and Sergey!!

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Google Sep 25, 2022

I like this guys, i bought a nice car here. Deal was fast, fair and friendly. Most important the price i saw in web site was the same when i came for test drive. I appreciate decency. Special thank for you Jasmeet you did the best sale work. it was fast, friendly, polite, you gave me all info i need. You sent my car to dealer to check and fix recall report. I use it and i am happy. great job!

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Google Sep 25, 2022

I hate shipping for cars, however today was a great experience! I was greeted quickly and was provided with outstanding customer service by Wei Lin! He was quick to provide answers to all my questions and extremely friendly. I most certainly recommend as you will not be disappointed.

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Google Sep 20, 2022

Wei got me in a good used car with minimal hassle.

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Google Sep 18, 2022

I really recommend this place for buying a car the are trustworthy.The salesperson and the other workers are really good. They take care of everything. I just go there select a car and within an hour they have done with papers.

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DealerRater Sep 16, 2022

Wei did an amazing job making me feel comfortable and finding me a great deal!

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Google Sep 15, 2022

He’s amazing at what he does!

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Google Sep 12, 2022

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Google Sep 9, 2022

Ask for Wei!!

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Google Sep 8, 2022

Go see Wei!

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Google Sep 1, 2022

Wei was very friendly and helpful, open to talking with us through our problems and even listening to my father’s budgetary rants. Would recommend Wei at Star Auto!

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Google Aug 24, 2022

Wei Lin was super helpful! He was very informative and got me in the car i wanted for a great price!! Process was fast and simple, the staff was extremely nice & generous, 10/10 would recommend!! Thank you guys.

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Google Aug 21, 2022

Just bought a Honda Fit with the amazing AutoBarbie, I'm very satisfied with my purchase!

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Google Aug 21, 2022

Wei was very attentive and helpful.

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Google Aug 20, 2022

Auto Barbie was the best ever! She took her time and vouched for me and now I'm a proud owner of my first car!

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Google Aug 19, 2022

It is a great place star auto mall in Bethlehem pa they are there to help you get what you are looking for at a great price and they are very friendly there to help you with any question you may have Wei Lin was a great help and all the other agents I love this place

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Google Aug 17, 2022

Traded in and got an amazing deal on a 2017 Subaru legacy. Thanks to Wei and Jazz for all the help. Can absolutely recommend working with Star Auto Mall to get you set right!

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Google Aug 15, 2022

(Translated by Google) I felt good with the treatment they gave me (Original) Me sentí bien con el trato que me dieron

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Google Aug 11, 2022

Wei is the most helpful salesperson and very funny too. He made the experience so easy and kept us laughing too.

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Google Aug 10, 2022

Very personable and professional service. Wei was great to talk to while we were waiting to process our paperwork.

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DealerRater Aug 9, 2022

We were very happy with the customer service Everyone was very nice and work on our needs

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Google Aug 5, 2022

Jazz the man!! Told him what I wanted and what I wanted to pay. Got me exactly that! Couldn't have asked for better service. 100% recommend star auto mall!

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Google Aug 2, 2022

wei was amazing! sold me a awesome car. He was very caring and nice big listener. High recommend

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Google Jul 30, 2022

My experience at Star was great! My salesman Wei was knowledgeable, accommodated me during the sales process. Everyone was friendly.

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Google Jul 30, 2022

The experience was great, they were very helpful,once you choose your car they will do everything possible to make it happen, you will go home happy driving your new car.

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DealerRater Jul 30, 2022

Jazz was a great salesman . He answered all of our questions and we were able to buy the car we loved. He was personable and professional!

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Cars Jul 28, 2022

We were buying a vehicle for our daughter who just started driving. Jazz made the entire process painless. He was very accommodating. Thank you for making her purchasing experience for a new car wonderful.

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DealerRater Jul 27, 2022

Jazz was very helpful when we thought my deal had fallen through. He went out of his way to make the sale and help me get my car!!

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Google Jul 23, 2022

Great experience

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Google Jul 22, 2022

EXCELLENT service . . . . Jazz always was on top on explaining everything for my sister . . . Great experience. . . . . . Definitely coming back for my 4x4 truck ☺️☺️☺️

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Google Jul 12, 2022

Wei Lin was an amazing help! He took his time with us and made sure we were able to get what we wanted! Highly recommend coming and seeing him if you're thinking about getting a car. Thank you Wei!

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Google Jul 7, 2022

Very friendly atmosphere.and they definitely took care of my needs... everyone looking for a car,star auto mall is the place

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DealerRater Jul 1, 2022

Amazing customer service, especially from Jazz, and just super helpful and supportive staff. Would definitely recommend getting a car from here!

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Google Jul 1, 2022

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Google Jun 30, 2022

Jazz was very on point with helping me

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Google Jun 30, 2022

We had a great experience working with Jazz. No pressure, walked around freely, and answered all questions.

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Google Jun 30, 2022

Jazz Singh was super helpful, friendly, and attentive. Did not pressure us into any type of deal and was honest about everything.

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Google Jun 28, 2022

Great experience with Jazz. He made the car buying experience smooth and effortless. They listened and worked with us in our budget to get into the car we wanted. Will definitely return if the need arises and recommend him to all!

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Google Jun 28, 2022

Went to test drive a 2014 Ford Escape. Jazz was very helpful with the entire purchase process. Will definitely return in the future.

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Google Jun 28, 2022

In and out Jazz laid everything out for me in plain english and didnt try to upsell like most dealers. Got a few jems from the professional conversation we had and i would definitely refer anyone looking to buy to come see em at the automall. 🤝

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Google Jun 28, 2022

It was a pleasure to buying a car from here! I’d recommend telling a friend to shop here! Process was simple & easy!

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Google Jun 24, 2022

It was wonderful WEI LIN was so helpful and a great talker.i am grateful for sales people like WEI I purchased a very good vehicle for a REALLY great price!!!!!!!!

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Google Jun 23, 2022

Jazz did a good job getting to the point and situating the financing, I got what I wanted, a good car and without the process being a whole day affair. Thank you.

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Google Jun 20, 2022

Jazz was amazing to work with! Highly recommended!

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Google Jun 20, 2022

Jazz was an awesome salesman. He answered all my questions and I was in a new car in less than 2 hours! We worked with me and helped me every step of the way. Highly recommend asking for him when you go in!

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Google Jun 19, 2022

Jazz is very helpful salesman, very patient and thorough. Would recommend as they are very transparent and will not try to rip you off.

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DealerRater Jun 18, 2022

Christian was very professional, answered all of our questions, and willingly strived to give us a great customer experience.

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Google Jun 16, 2022

Great experience! Would buy from CJ again.

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Google Jun 16, 2022

CJ was awesome! Went above and beyond to make my family comfortable with the buying experience in a tough market!

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Google Jun 16, 2022

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Google Jun 16, 2022

Had a great experience. CJ answered all my questions and concerns. Also set me up to get some cosmetic on the car fixed for free and had me picked up after I dropped off my rental.

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Google Jun 15, 2022

Christian was awesome. Didn’t give me a hard time . All my concerns were easily taken care of and if you’re looking for a car , this is your guy!

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Google Jun 15, 2022

Christian was super helpful, loved his energy and his customer service

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Google Jun 14, 2022

We bought a car from jazz Singh at star auto today, very helpful and pleasant to deal with, will suggest him to other family members who are looking for a good deal on used cars!😊

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DealerRater Jun 14, 2022

Excellent dealership I would absolutely recommend to anyone they gone above and beyond for me! Jazz is amazing from start to finish making my experience great and making sure I got into a vehicle with not great credit

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Google Jun 12, 2022

Great experience with Wei!! He even detailed our new car himself!! Thank you!!

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Google Jun 12, 2022

Jazz helped me out big time! That’s the guy to see if your going to purchase a car here

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Google Jun 11, 2022

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Google Jun 11, 2022

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Google Jun 11, 2022

Wei Lin was very helpful and patient with me finding a car. He worked with my wife and I for something affordable and he delivered. If you have a chance when you come here. Try working with him!

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Google Jun 11, 2022

Very pleasant experience, Jazz worked well with us and answered all of our questions

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Google Jun 11, 2022

My husband and I went to Star Auto Mall on Rte. 191, hoping to find a car within our price range. Truly didn't expect to find anything. Our sales associate, Christian was wonderful, found a car in our price range. He is patient and knowledgeable, took the time to answer all our questions. He is an absolute sweetheart. We are very happy with our purchase. The staff at Star Auto Mall , were teriffic too. Thank you, Paulie for all your help. Who can say they had fun, car shopping? We did!

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DealerRater Jun 10, 2022

Very professional, friendly, knowledgeable. and helpful. Answered all my questions. They were a delight to deal with.

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DealerRater Jun 10, 2022

Jazz was extremely helpful. He got me the car I needed. Thank you very much

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Google Jun 10, 2022

I came to Star to look for my first car. And Jazz was extremely helpful. He did everything to get me a vehicle around the price range I was hoping for. I would recommend working with them if you need a car.

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Google Jun 10, 2022

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Google Jun 9, 2022

Jazz, Wei, & Ashley were perfect when it came to helping me select and purchase my new Black Honda Civic. Couldn’t have done it with anyone better. Thanks Guys I truly appreciate it.

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Google Jun 4, 2022

We came to Star Auto mall not sure if we would leave with a car. The staff was all super friendly and worked hard to get us approved on our terms. Jas greeted us when we first arrived and made sure we had a great experience. Thanks to the entire team that worked with us! Will definitely return if we ever need to purchase another vehicle.

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Google Jun 4, 2022

Wei was very helpful and worked with us to find a good car at a reasonable price.

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Google Jun 4, 2022

If your looking for good service Jazz Singh is the man extremely patient, polite and professional. I told him what I was looking for and he delivered!

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Google Jun 4, 2022

Had a great overall experience with my purchase at star automall Jazz Singh was super helpful and very thorough with explaining every question I had. I would definitely recommend.

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Google Jun 1, 2022

Excelente customer service

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Google Jun 1, 2022

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Google Jun 1, 2022

Bought a car here for a 3rd time today Jazz I as a great help would definitely go back to him.

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Google May 31, 2022

Jazz was amazing, helped answer all my questions, was courteous and friendly. Had a great experience and will buy more vehicles from here in the future.

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DealerRater May 30, 2022

I had a great experience with Christian from Star Auto Mall! Thank you for all your help!

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DealerRater May 29, 2022

Jazz was awesome he helped me get into a car with no problem will be coming back and asking for him

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Google May 28, 2022

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Google May 28, 2022

Shaun, the salesman, was awesome! He's got a great personality & wants his customers satisfied. I was looking for a van for a specific use so I was limited in year & make. Took some time but Shaun was patient & extremely helpful. Left me know when something came in & he was always available to help me. I'm very happy with my van. I'll be referring friends & family to Star & Shaun. Thank you Shaun!

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DealerRater May 27, 2022

The rating is for the salesman, Shaun. He was great! I was looking for a van but I was limited to certain years because of what I needed it for & how they're set up. I was having a difficult time but Shaun worked with me & left me know whenever something came in. Eventually he found me a beautiful one & I'm very happy. Thank you Shaun for putting up with my craziness to locate the kind of van I needed. You're awesome! (Service shop needs to move a little quicker though)

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Google May 25, 2022

Jazz was very easy to deal with, very personable and professional!

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Google May 24, 2022

For a first time car buyer, the explanations were great. Everyone was open to questions and were very helpful!! Jazz was very helpful, kind, and outgoing. Overall a great experience and I would recommend to anyone!

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Google May 24, 2022

Come see Christian! Amazing salesperson. Got me what I wanted despite having non established credit!

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Google May 24, 2022

Come see CJ!

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Google May 24, 2022

Great place, Great service, Great people,Just recently purchased my car with Star Auto mall, and Jazz was my sales person. He was absolutely awesome & super helpful, very much wanting to get you and your family in that newer, safer vehicle. He truly cares about a customers wants & needs. I 100% recommend Star Auto Mall and Jazz as your sales person!!

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Google May 22, 2022

The whole process went very smoothly they worked with me on the pricing they let me take a test drive and do what I wanted with the car. CJ was great to work with.

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Google May 22, 2022

Great experience with CJ purchasing our new car Thank you for all of your help

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Google May 22, 2022

(Translated by Google) Jazz showed interest in helping me get my car, he was very kind and professional. (Original) Jazz demostró interés en ayudarme al momento de conseguir mi carro, el fue muy amable y profesional.

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Google May 21, 2022

We had been looking for a vehicle that we could transport a mobility scooter around. We decided on a Dodge Grand Caravan, and after looking online, found Star Auto Mall191 had three listed. We called ahead to make sure, and yes, all three were on the lot. We show up, and are told only one is on the lot. "Here we go" was the first thought, the old bait and switch. Couldnt have been more wrong! Shaun, our salesman, had gone to another Star lot to get the second one. We test drove those two, and he went ...

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Google May 20, 2022

Wei helped me tons, getting into something I love and could afford. Very kind and helpful

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Google May 20, 2022

Christian and team were awesome. My deal got completed and they did everything they could to make it happen

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DealerRater May 19, 2022

Christian was extremely helpful throughout the entire buying process. Quick and easy credit check, and process

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Google May 19, 2022

Wei was extremly helpful walked in jus to look at a vehicle and he found me exactly wat i wanted thank wei

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Google May 17, 2022

I had a great pleasure having Shaun Kuehner as my salesman. But he didn't feel like a salesman to the point that he made you feel comfortable like he was your good friend. Help me get what I really wanted. I really suggest you requesting him.

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Google May 15, 2022

Thank you CJ…great experience and found what we were looking for!! ••the key to life is a p***s in your a*****e ••

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Google May 14, 2022

CJ was very helpful literally went above and beyond what I expected, as well as the other employees, very down to earth and really wants you to leave happy with a car you want and at a price that's great for you!!!

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Google May 8, 2022

2nd car from here, love this place, thanks guys, and Christian helped me get the vehicle i wanted. Ask for him!

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DealerRater May 7, 2022

They are Professional, Friendly and very helpful. I couldn't ask for a better crew.

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Google May 4, 2022

Had a great experience with Shaun, He was able to get me into the car I wanted and within my price range! Thank you Shaun appreciate ya! Y’all are Great!


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DealerRater Oct 2, 2022

Just a BIG thank you to team STAR you guys are the best JIMMY your the man thank you and Malik thank you very much

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DealerRater Oct 1, 2022

Clean from the walk in. Lots of cars to choose from. Very friendly service and sales people. Maalik and Paulie made it painless. Thank you.

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DealerRater Sep 27, 2022

Adrian was helpful and it was an easy process would definitely recommend talking to Adrian he’s the best

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DealerRater Sep 25, 2022

awesome thanks guys with a warranty you guys are the best by all my vehicles from you...

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DealerRater Sep 24, 2022

Malik and paulie were very helpful and met all of our needs, we are totally satisfied.

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DealerRater Sep 23, 2022

Very accommodating and friendly. Faster than any other place I have bought a car from as well. Will definitely recommend to others!

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DealerRater Sep 23, 2022

Exelente atenciones. Buen servicio del personal bien calificado. Buen sercicio al cliente. Gracias por su servicio.

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DealerRater Sep 22, 2022

Maalik is the best! We found our perfect car, and we couldn't be happier!

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DealerRater Sep 21, 2022

Service was very professional and friendly. Maalik was courteous and helpful and helped me find the perfect car.

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DealerRater Sep 21, 2022

Good place, good team, good people would recommend to buy vehicle at this store. Thank you

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DealerRater Sep 21, 2022

The sales team was great, service would benefit from being better. Did not want to repair item that was agreed upon. Did a complete check of car and reported no issues. Need a battery and transmission fluid. I did not expect to get a perfect car but a heads up would have been nice.

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DealerRater Sep 21, 2022

Pressure free service, up front on all aspects of the car, clean and friendly service.

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Google Sep 19, 2022

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Google Sep 19, 2022

I bought a Mazda CX-3 and it's a great car. The sales people were great and I'd buy there again.. But please do not sign up for any warranties. They're expensive and the warranty service line does not answer. After a week waiting I had to pay for the repair myself. I think Star Auto Mall shouldn't offer warranties from dubious companies.

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DealerRater Sep 18, 2022

Made me feel very comfortable very easy to deal with and a pleasure to do business with

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DealerRater Sep 16, 2022

Buy a car and get a TV Malik know what he doing go see him

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DealerRater Sep 14, 2022

We bought 2 cars from Tim at the 512 location, great deals on both and extremely professional sales team. I would highly recommend them.

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DealerRater Sep 13, 2022

Went here to get my (technically second but first car under my name) and the only hard part was deciding and getting my bank and insurance to let us close the loan (we all know it's the bank and insurance that makes it take 5+ hours) but Maalik was wonderful to work with! Offered us water and helped us check out the cars we were looking at that day. The car I chose, the A/C needed to be charged and they did that! And it was kinda low on fuel so they helped me out and put some gas ...

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DealerRater Sep 13, 2022

Awesome Very Clean and they gave me a great monthy payment plan to improve my credit score fast I have bought all my current vehicles there with dealership warrranys and I rate them number one in bethem PA go there check out there show room and there cars and suvs thanks guys your awesome

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Google Sep 9, 2022

Pete was wonderful helped me with breaking everything down. Not being pushy or trying to put me in something overly priced. If you need a new vehicle check him out.

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Google Sep 9, 2022

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DealerRater Sep 5, 2022

Xavier and the others were great with helping my daughter purchase her first car. They made sure any issues were fixed before we picked it up.

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Google Sep 3, 2022

AmazIng service. Friendly environment. Definitely would recommend. Thank you to Emmet & crew for helping me get a new car.

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DealerRater Sep 2, 2022

Very great customer service. Adrian is a great salesman. He was very helpful and took care of me the moment i arrived.

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DealerRater Sep 2, 2022

Very great customer service. I walked in the doors ask for the car I like Adrian was a great salesman. He wasn’t over bearing. Would definitely consider using them again.

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DealerRater Sep 2, 2022

I came in to test drive a couple of cars my husband and I had seen on the website, Xavier White, was very helpful and took care of us the moment we walked in. This place has a great and affordable selection of used vehicles, would highly recommend.

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Google Aug 31, 2022

Great customer service and price.ADRIAN Rosario

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DealerRater Aug 28, 2022

Maalik was top shelf. He was understanding, accommodating and willing to do what it took to make us comfortable and confident in our purchase. We would recommend him to anyone looking for a vehicle. Couldn’t be happier with the whole process. He will be the number one salesman before long!!

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DealerRater Aug 23, 2022

Great place to buy used cars. Will be back for more cars in the future.

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DealerRater Aug 23, 2022

The representative was very Pleasant and knowledgeable and the vehicles that I was looking for he also was very patient and professional he also took the time to explain the difference in qualities of different vehicles and at the end it’s up to the individual preference of the vehicle they choose I had a good experience so I gave them A five star

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Google Aug 21, 2022

My salesman Adrian Rosario was the G.OA.T! Thanks for making the buying process smooth and easy. Super Friendly and professional salesman, a great asset to the team for sure; super Happy with my purchase! Thanks again ADRIAN ROSARIO!

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DealerRater Aug 20, 2022

We had a wonderful experience with everyone at Star Auto Mail 512. Maalik was a very kind and patient salesman who was very attentive to our wants and needs with our vehicle purchase. Ted worked hard to get our payment where we needed it to be! This is the 3rd vehicle we have purchased from this auto group and will be back again!

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DealerRater Aug 20, 2022

Maalik was very helpful showing me the vehicles I was interested in. Him along with all staff that assisted were very friendly and helpful. I highly recommend Star Auto Mall to anyone looking for their next vehicle.

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DealerRater Aug 19, 2022

The entire process was very easy and the staff were extremely helpful!!!!! Definitely recommend this place to buy your car.

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DealerRater Aug 17, 2022

Really great people! Helpful, kind, accommodating. Would buy from them again! I knew what I wanted but still wanted to look. They had no problem showing me additional cars even though I was pretty sure what I was buying. Maalik was great. No pressure but really helped with everything. Joe in finance was a great guy and funny!

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Google Aug 16, 2022