If you’re looking to purchase, contact Ted Craig. Made my process super quick and easy and left me satisfied at the end.
Very helpful they actually want to help you and they work with you.
They were very kind very polite and they really were with me I was very happy I will do business again.I was very very happy with my car I will recommend the dealership to anyoneThe patient was amazing
Angelica and Ish are amazing! We came in looking for a 2016, and they got us financing for a 2019 GMC Terrain! They were kind and patient, showing us several vehicles and lowering our monthly car payment. I would recommend them to anyone!
Friendly, welcoming, helpful! They made everything easy, yes it did take a while but it was all worth it in the end! Love my car.
Very impressed. Communication was fabulous. Allowed me to deposit money easily and picked the car up the next day. Great no haggle pricing and very proficient in getting through paperwork easily. Great dealer.
Friendly and helpful. They did not try to play games and listened to the customers. This made a difference and understood what I was actually shopping for.
Paulie made the whole process very easy and smooth. My favorite part of the whole experience was chatting with Paulie and Ralph. They make you feel like a friend, very down to earth and no pressure like other places I have been too. Good prices and everyone else I encountered working there was just as friendly and nice. Highly recommend, thank you!
Friendly service, nice cars.
Paulie and the staff was excellent. Customer service, top notch. Friendly atmosphere. Very attentive to my stepson. Catered to my overall needs. Very good service.
Great service! Polite staff. No pressure.
Great customer service at Penn Auto Group in Allentown! I was interested in a car that was at a different location, and Paulie had the car brought to me in less than 30 minutes. I bought this car for my daughter and it’s perfect! Thank you!
Had a great experience! Everybody was very nice and helpful. Definitely would recommend!
The staff were very helpful and friendly. All of our questions were answered and financing was easy. I hate the car buying process but Penn Auto made it easy!
Great sale person great prices!!!
I had an awesome experience with Angelica while purchasing my vehicle. Angelica was very polite, helpful, and fun to talk to during the process. I would highly recommend Penn Auto and Angelica to friends and family who's looking to ourchase a vehicle.
Paulie was excellent at the sales and customer service
This would be my second purchase and its even better than the last time! Edna, Paulie Ismael the team.
I had a great experience. Ralph was helpful on the car pricing and my salesman Jake was super friendly, professional and accommodating. I’m very satisfied with the vehicle quality and price. The entire process was awesome.
The salesmen are awesome!
They went above and beyond to get me into the vehicles I went there for. The whole experience was fantastic and I would definitely buy another car from them in the future!
The transition from trading in our old car to picking up the new (used) car was seamless and they stood by all their promises from beginning to end.
They were very helpful and friendly ! I would recommend them to anyone!
Good experience ☺️ Any credit problems, They work hard to get you in a Car, great service 😁👍
If you need a good vehicle, go here. And they will work with any credit score. They do all they can to make sure you drive away and happy
Recently purchased a used can from here. I was very satisfied with our salesman Jake and how everything was handled so well. He and his boss were very accommodating. A great experience. Would highly recommend them.
I loved working with them, got my new car and everything paid very well. Paulie was so helpful and was understanding. Thank you guys for everything i appreciate and recommend Penn Auto!
Very good experience. They couldn't have been more accommodating.
Took my nephew here so he could get a car to drive to work. The staff was great. They're last test drive is supposed to be 6:30 but we called and told them we couldn't be there until almost 7. So they waited for us and had the car pulled up and ready to go. They didn't give me too much push back when i asked to knock $200 of the sticker price. Plus, they took care of registration and title work. And had us out of there quickly.
I got a great price on my used vehicle plus the staff was so friendly and made our buying process extremely smooth.
Paulie was great got me in and our with my dream car my name is Robert Rodriguez just wanted to shout out paulie thank you
Was fast and easy would highly recommend and I will be back again in the future to get another car. They helped me as soon as I arrived and was happy with how fast the process was.
They were very friendly. Very patient with me. Would highly recommend getting your car here!
Friendly people great selection
Very friendly and helpful
AMAZING! a nice lady named Angelica was very helpful and other staff are friendly. If youre looking to buy a car, this is your place.
All the staff was friendly from the first moment we arrived. Everyone was easy to work with. Worth the one hour drive to get there.
Really smooth experience. Angelica was very friendly and helpful throughout the transaction and the manager was very helpful.
Great, quick and friendly service!
Penn auto group was the best and help me with everything to get a car and was great in customer service I will definitely go back
Great help from jake , very thorough. Explain things and helped me get the best deal I could get . Very friendly staff and service. Great management. I will be recommended this place to friends and family
great customer service, made me feel right at home. They took the time to make sure l was approved and happy, l recommmend them to all. A+++
great atmosphere and above and beyond service, the entire staff made me feel like part of the family, A+++
Really cool workers and good vibes.
I was very happy with my car buying experience at Penn Auto group, the gentlemen were very nice and professional and made tbe whole experience easy and fun.
These guys are real professional! They work to get you results and get you driving on any type of car that fits your budget.thanks!! Pennauto!
Would highly reccomend looking for vehicle here. I have to say that the TEAM that works at this business is amazing. The car I wanted to test drive was buried in snow. They took the the time to unbury the car so that I could test drive it. I ended up purchasing the vehicle. Why the paperwork was being done they all worked to get the car ready for me. There was no pressure to look at other vehicles because this one was buried.Thank you all!!! It was a pleasure!!!! Will certainly buy another vehicle from PENN AUTO!!!!
The customer service was great and everything was exactly As it was advertised
Very friendly staff. Jake and Tim were very helpful and efficient. Got the car I wanted at a very good price. I would definitely recommend.
Very friendly staff. Quick and easy and very informative. Went in and got the exact kind of car I wanted with no hiccups or hidden fees.
Very good sales people They worked out a great deal and still held the car for us until we made a decision I want to thank them for the great service
Had a great experience. Paulie, my sales associate was very knowledgeable and helpful. I drove off the lot with a car that I felt confident was priced fair and a reliable vehicle. Would recommend Penn Auto Group.
Pauli, Ishmael and the entire crew at Penn Auto group gave me excellent service. Actually the first time I have ever left a car dealership with a smile on my face thanks guys.
Everyone was extremely friendly and helpful. Paulie and Tim really worked to get me the vehicle I needed within my price range. 100% would reccomend.
So I have wanted a Toyota 4 runner for about 7 months now and I’ve been searching and searching with no luck until penn auto group happened to get an 07 with low miles in great condition! My prayers were answered until I could afford the down payment. I was crushed, but the team at penn auto wouldn’t take that for an answer! They spent most of the day finding a way to put me in my dream car! I’m still in shock I can’t believe it’s mine! Thank you to all the penn auto group team for ...
Worked with Tim..he was great..straight forward..easy to deal with. They sold me the exact vehicle I wanted This is the 3td car I bought from them.... Thanks for a good experience..
They were extremely helpful! I am so glad I came here to purchase my vehicle!!
Paulie, Tim, and Doug were great! I was looking for a used car and was pretty limited with what I could spend, but Paulie made the process easy and simple. Everyone was very helpful! Appreciate your time!
Wonderful experience. Jake was a godsend; very helpful. He helped us through every step of the way and made sure we left with a vehicle that fit our budget. Could not be happier!!!
Great experience. Doug, Phil, Jake... Everyone was very helpful and attentive to customer service.
The people at PAG were very kind and accommodating. I would recommend them anytime.
They were very professional. Tim, Edna, Ishmael, and Paulie all did their jobs very well. They were informative, helpful, and i recommend them. Happy customer, Daniel. Thumbs up!
Came in to buy my mom a car and these guys showed me the perfect car for her and the process was easy and simple i recommend this place for new time buyers
I went looking for a cheap car and found one Paulie and The GM Doug got me in and out within a half hour.... great guys I will definitely come back to them in the future
Paulie helped make buying a car painless! Fair prices and good service.
Quick and easy buying process, great quality car and service!
5 star experience. didnt fall short
Recently purchased a used car for my son here. Staff were very friendly and helpful. They worked diligently to get us through the process quickly and easily. We were able to purchase the car we wanted within our budget range and it has been a reliable car. Overall very satisfied. Would highly recommend!
Paulie did amazing jobhelping me and the whole penn auto group did an amazing job helping me as well, I really appreciate it. I drove out here with a new car!!!
Excellent customer service, paid attention to every detail, even new car buyers jitters
Good vehicles and good prices
Friendly well informed staff that worked with me
We had a great experience at Penn Auto- got a good trade deal for our vw beetle and took home a barely used Tiguan with only 18,000 miles for a great price!! Staff was friendly and helpful. Paulie got us a great deal! Thanks guys!!
The whole process of really seamless. I went in test drove the car I wanted and once I told Paulie it’s the one I wanted i was out of there in about an hour. I hate the car buying process bc your literally in there all day and these guys really helped. I love my car !
My daughter had a wonderful and easy experience with Christian. He got her into a newer and safer vehicle on spot! Couldn’t be any happier!
No issues whatsoever, Christian helped me with all my needs and made everything quick and easy. Got me into a newer car the same day!
Came for car, car was acceptable, purchased car, car was delivered, now I have car.
Christian is a good guy, honest and helpful.
Great service. Very respectful and friendly! Christian was my sales person and did a great job with our business.
Christian Jesse was amazing! He was so helpful we will be back for another car soon!!!! Thank you so much!!!!
Great people, great energy. Super easy and anxiety free car buying experience. Was able to get approved with not the greatest credit!
Christian and Tim were very professional in helping me get a very nice vehicle. Christian went above and beyond. Christian ,Tim ,Doug , a special Thank You !
Very Helpful with everything I needed to buy my first car it was a breeze.
Their services was amazing. Thanks to the general manager Tim and his team for their hospitality doing the entire transactions processes.
Everyone was friendly and made the whole process seamless and easy. Definitely would recommend. Great cars too!
Thank you, Jazz! The purchase might have started a bit rocky but it ended well. The other folks were friendly as well! I love this car. It's such a big upgrade from my old 1998 Camry. Now I no longer have to worry about my car breaking down on a daily basis.
Amazing service! My experience here was easy with no hassle. All of my question were answered and I was treated fairly. Will definitely be coming back.
Christian was extremely nice and personable the moment we came in. He made sure to thoroughly explain everything to me and was very transparent. I am glad I came here to buy this car!
JAZZ WAS AMAZING AND SUPER HELPFUL!! everyone in that location is super nice & get the job done to help you. It was a struggle all week to find a car and they honestly helped me. Super grateful & leaving super happy!!!
CJ was a great help in getting me the perfect car for my family. First car and I couldn't be any happier !!
Great service very helpful. Stress free experience. Thank you
CJ was very professional.
Great experience and good service.
My credit was horrible.they were able to get me approved and driving in less than 24 hours
Absolutely lovely lad
Paulie was extremely knowledgeable and patient with our purchase. He made the deal sweet and made it a hassle free process. Appreciate the honesty and dedication on keeping customers happy. Shout out to Tim and Doug who also helped.
Just got a car from CJ great guy and helpful
Great info, great place and great staff would go again
Brought my son in to look for a car since his was a total loss from an accident. Christian was an excellent salesman and made our experience on buying a car fast n easy. Very professional and very helpful. I would recommend Star Auto Mall for anyone who needs a car. Thank You so much😊😊
Christian and the team took great care of me! A lot of options and personal service! Everything was considered and everyone courteous , even with my fair credit!
I'm not sure I've ever been able to say this before but that was honestly a great car buying experience. Christian was immensely helpful and everyone at Star Auto are extremely friendly. I definitely recommend to any and all in the area.
My experience with Star Auto Mall was very good. Paulie was extremely patient and was able and super helpful throughout the whole process. Even the whole staff was aided in making our experience that much better!
Good service, fast to the point,
Jazz was very helpful getting me into a new car! Very quick and easy.
Jazz was a patient salesman and the paperwork didn't take forever. I will be back for another purchase. Highly recommend for purchase of a used car.
Bought a car. Price was double what it should be. Good buying experience, would shop there again. Price has to be better, should be KBB retail price.
Very kind and helpful.
Christian was an honest sales person who made the process of purchasing a used car easy.
Very nice and friendly. Does a good job at what he does and I’m pleased with the car he helped me with! Very good customer service! Thank you Cj!
Christian was very helpful with purchasing a car . He was very patient and helped us pick the best selection .
Christian was a big help! I own a local business and needed a truck quickly. He found what I needed and gave me a fair price. He had all of the paperwork ready for me which made the transaction quick and efficient. Thanks Christian!
Christian at Star Auto Mall 191 was super helpful, and upfront about pricing, and quality of cars. My partner and I came in knowing exactly what we wanted, looking for a used, reliable commuter car. We ended up spending a bit more than we originally planned but it was absolutely worth it when it came to the nice, clean 2018 Toyota Corolla we are driving off with.
The whole staff at this location has been extremely helpful even with some credit issues and the salesman cj was very friendly and made the experience feel less like a car buying and more of a buying a car from a friend will definetly be back for future purchases
I’m very happy I came to Star Auto Mall for my new car. CJ and the other employees were awesome to work with. They really went above and beyond to answer my questions, get me information about my new car, and make the process a smooth one.
Christian made the process so easy. Who knew buying a used car could be a pleasure. Got a great car and deal. Thanks !!!
Christian was super helpful and friendly. Made my first car buying experience super easy.
Very friendly and professional.
I’ve never had a better experience at a car dealership let alone a used car dealership! Christian Jesse was the salesman who helped me with my 2010 wrangler. He was very professional. Despite the lot being rather busy I was in and out of there quickly.
CJ was great with assisting us with purchasing a vehicle. When we arrived he immediately approached us to assist us with what we needed. He made sure we were comfortable with the deal and made sure everything was in place for us to leave with the vehicle tonight!
Muy buena atención al cliente mejores precios muy amigables contigo y con todos los clientes tu tecientes como estar en casa vegan y busque el carro de su sueños abuen precio y tiene asociados que hablan español
Buena atención al cliente no solo de uno si no de todo el personal ayuda para poder conseguir un buen auto me gustó el servicio y la atención buen consecionario de autos
Jazz is the one who served my husband and me. We went to look at 2 cars. Jazz was amazing!!! He's a man of his word and showed concern for us when we were on our way. He doesn't make you feel like your being bullied into buying. WONDERFUL experience!!! The cars are clean and the service is thorough! This is the best dealership experience I've had so far after buying 4 cars before. My only regret is that Star auto won't be where my husband and I are moving. Definitely give them a chance.
CJ was great! Patient, no nonsense and no pressure. Shout out to Tim who was super creative in helping us drive away same day! Highly recommend this team!
Accurately described and fairly priced. Well worth the trip to purchase.
Cristian was a great salesman. He listened and accommodated us in every request. We will shop here again in the future.
Did a great job help me out a lot wasn’t expecting to leave with a car and u sure did leave in a lie soul
Easy simple and awesome
Great selection of vehicles and friendly representatives
Cj was amazing!!!! He deserves a raise, the best car buying experience hands down!
CJ was great, fast excellent service. Love my new car.
Danny was very helpful and got me a hot rod I've been searching for.
Jazz have a great customer service and are very friendly. I’m Super happy with my purchase.😊
So we had our van totalled recently and we finally found our new car. Hats off to ashley and CJ and the crew for making our experience so easy and really fun
Cj was amazing. Very positive and answered all my questions and concerns with ease. I’ll be back when I’m looking again !
I went in looking for a vehicle, all the staff were very friendly, helpful, and gave me a lot of information on the vehicles I asked about. One of the staff, named Christian, helped me out with manual transmission info and eventually, he made a sale. Highly recommend Star Auto Mall.
10/10 would recommend!! If you stop buy ask for Christian made purchasing a car effortless and even taught me how to drive stick!
Sales associate CJ went above and beyond to help us out in getting the perfect car for me
We came in to trade our cr-v for smaller. With the help of Jazz and their finance guy Danny. We were able to drive off in a 2017 Nissan Sentra. The trade in process so super easy and affordable. Those two gentlemen helped up with ease and such assurance that it was a flawless process. I recommend them to everyone.
I had a fantastic experience. Everyone was super friendly and Neileen went above and beyond to help me find the perfect vehicle. I thought the price was fair and I got a great deal. I would definitely recommend this place.
Great customer service, and honest. Easy process, got us a great deal. Dan, Cj, and staff are friendly and accommodating. Great place to buy a car. Will update as needed.
Jazz was very friendly from the get go and showed nothing but love. Definitely recommend coming to see him! Made the whole process easy and simple.
Easy to deal with love my card
Our experience was wonderful. Everyone was very friendly. CJ was great with helping us find a car for my husband. Definitely the place to go!
Friendly,and fast and easy. Got a great car for a good price will be back the next time a car is needed for us
Very courteous people I recommend it. Neileen was very professional also Tim. The love the car I get from Auto Mall. They have plenty off good cars.
My experience with CJ and Ashley was very smooth and amazing. They made sure I understood everything and gave me a great deal. Thanks guys!!
CJ is awesome! Gave me a great deal and made sure I was comfortable with everything. He explained everything I needed to know and more…I love my new car😀
Awesome service from an awesome guy! They were Super fast and efficient, and wasted no time! Will 100% be a return customer
I had a very pleasant experience purchasing a vehicle here. Everyone was nice and even though there were a lot of people looking at or trying to purchase cars, Neileen and her co workers handled everyone as good as you can ask for.
Great experience, with Christian Jesse, very professional and knowledgeable.
Jazz did a very nice job helping me pick a car for a good price !
CJ and Danny were both fun and easy to work with. No hassle, they were patient and accommodating. Gave us great value for our trade in and sold us a quality vehicle at a more than fair price. Would do business here again.
The salesman Jazz that helped me choose my vehicle is quick and on his toes. Tries to give you good deals and is with you through your vehicle purchase. So far on my second used vehicle with them.
Chris (CJ) was great. No pressure and we both test drove the car. Pricing was excellent and we received significant help in determining the best financing. Answered all questions.
Easy process getting my car, CJ was friendly and professional to work with.
By far the best car purchase experience ever! Jazz, Dan and the entire staff at Star Auto Mall, Nazareth Pike, Bethlehem, PA were super personable, patient, knowledgeable, friendly, and really connected well with both myself and my grandson, as this was his first ‘real’ ‘car of his dreams’ purchase experience!
Excellent experience with Jazz!
Salesman was Jazz Singh. Danny as well. All great people in this place. Best experience at a dealership. Great service. Would 100% recommend
Great customer service and just a pleasant experience overall.
Very helpful the car that I was looking was sold but found one in another lot
Emmett from sales was great. I was treated well from the minute I arrived at dealership and am happy with the car purchase. The finance department was professional and experienced and put my at ease. They are detailing and doing a full mechanical inspection of my purchase and I’m excited to receive the car. Thank you
They did a good job, with good prices. I would would check there any time I need to look for a vehicle. 👍
Great experience, In and Out in only a few hours. Will definitely be back and recommend
My experience with Star Auto was awesome. I drove away a happy camper. There was no need to haggle. The asking price was very reasonable. The team was attentive. Mr. Ramin took great care to answer every question and hear my concerns. I'd do this same deal again if I had to!
Good service price is so good I happy to buy a car from star auto mall
My experience at Star was great. My sales guy Ted was understanding and goes out his way to help you out. If guys wanna buy a nice used car I say give the try and ask for Ted he loves his Military guys and girls!
After almost giving up on the idea of bringing home the car I fell in love with, Xavier & Ralph fought hard to make it happen for me!
Lots to choose from, friendly sales people that make you feel at ease and assist you in finding your perfect car. Great experience, highly recommend
My first time at this dealership to buy a vehicle from. The way the salesman help us and so did his boss. I never been treated very well. I would buy again from them
El servicio al cliente es excelente, la variedad de vehículos excepcional. Estoy muy agradecida con Ralph y Yari, gracias a ellos salí con la guagua q tanto deseaba!! Los recomiendo al 109
(╭☞•́⍛•̀)╭☞✌︎ awesome place! Great customer service from Jazz! Wide range of options to choose from... I definitely recommend!
Their prices are fair, customer service is excellent and the selection is vast especially considering the current used car shortage. The salesmen are thorough (shoutout to Emmet and Pete). Leadership and organizational structure is phenomenal, shout-out Glenn.
The salesperson was very friendly. These was no one there who who was not nice and courteous. The was no pressure tactics use. Very comfortable walking around the lot.
My sales woman was amazing and knowledgeable. She was straight up about the prices and value. I appreciated her honesty
Clear explanations of what cars were available and how they aligned with our wish list. Good mix of online information and personal service. 35 days after purchase check engine light came on and Star diagnosed issue for free.
Gd ppls and great service
Friendly service, overall good experience. I did have to wait 3 weeks for an appointment and had to follow up a few times when my car was in the shop, but the service was really good overall.
Parvaz Ramin was the best! He truly listened to what we wanted and needed in a vehicle. Very easy to talk to and made the car buying experience easy! Would highly recommend!
Great customer service always helping the client on time Neileen Rivas she is very helpful
Fast service and lovely staff Really recommend neileen she is the best in there
I have bought 2 cars here. No fuss no muss. No hassle about warranties or haggling over price. Selection is only used cars and is limited, but you can pre shop and then just test drive and get the deal.done quickly.
Very quick experience. Xavier did an outstanding job ! The dealership was busy on my first visit but Xavier too the time to show me three separate vehicles.
They all work as a team and It is a beautiful environment to be in. The team works like it should; If one of them wins, all of them win…its GREAT!
I had some reservations about traveling so far to search for a great deal. There was some slight miscommunication but Joe was a man of his word. I am very pleased with my choice of vehicle and even more important the quality people that I do business with. Well worth the trip!
10/10- Will DEFINITELY share with a friend! Luis and Joe gave HANDS DOWN the BEST first car-buying experience!!!
Our Rep was low-key and down to earth. He worked hard going through his inventory and bringing up cars to test drive. He was knowlegable about cars and competent with the paper work. He was really terrific so we will go back to him next time.
Our Rep was down to earth and low key - even reserved- but friendly and very knowledgeable. He worked hard searching and bringing inventory around for test drives. He was competent with the paperwork and did a great job for us.
Met with Parvaz, had a very simple and smooth experience picking up a car from them. Parvaz was relatable, friendly, and even had a team member help us unlock our other car when we accidentally locked our keys in it! Would definitely check their inventory again for a used vehicle. Nice guys over there. Thanks Parvaz!
They were super fast and friendly. So many dealers try to sell you a junk car or push something you don’t want, but these guys were great and made the process seamless.
Is all good. Knowledge professionals and good service excellent timing. Treat customers like family witch is important to us thank you for the service Im done.
Great deals friendly service
Got a great car at a great price. Got more for my trade in than I thought. Very professional sales man I delt with. No pressure.
After looking for a car. I finally decided to go to star. It was a great experience and I would recommend anyone here. Thank you.
This is the second I came to star auto mall 512. I got a really deal on my first car! The second time I got the best deal ever! The sales people can do miracles!
The sales people are great however the service is slow and I needed to have repairs 3 times. The last being for brakes that should have been done properly the first time. Took 4 hours because parts not there. The front end people try to be helpful.
Was informed that the order of my tires will be delivered within 1/2 hour and it took 2 hours and then another 2 hours for the tech to finish the job, not good for buissness.
Everyone was very nice and happy to help with whatever we needed! Nice lot with lots of different cars and was very clean. Great Dealership!
have always used the sister pen auto but when it closed and joined with star Pontiac we continued and will stay maybe in future as long as they make us happy
Great price I paid for my car.
They helped me out getting me into a vehicle affordable that can get me back and forth to work and to wherever I choose to go
I had some issues with getting a car but they never gave up, very nice people!! Definitely recommend . Thank you again star auto mall.!!!!! -jamie
So far I am satisfied w this dealership… I’ve never dealt or heard much about them but as of now my experience w them has been good.
Our sales rep, Parvaz, was refreshingly easy-going, straight-forward, and down to earth. We loved him! The next time we want to buy a car, we will be back because of him and we will specifically ask for him. He knows his inventory and their features inside and out and really hustled up to find the perfect car for my granddaughter. He also knows cars and was able to answer all our questions. He is competent and professional with the paperwork - he didn't waste any time. The whole process from start to finish was an unexpected pleasure. Bravo, Parvaz! ...
Everyone was/is very nice & treats you with respect. There was a problem with the Ford Explorer I purchased and they fixed it as soon as the part came in. Thank you
The car we wanted was there when we got there and it was dinged up. We were able to purchase it and they are fixing it for us and delivering to us. The staff was friendly, they don't hover over you, and they weren't trying to be salespeople just informative and honest.