Angelica and Ish are amazing! We came in looking for a 2016, and they got us financing for a 2019 GMC Terrain! They were kind and patient, showing us several vehicles and lowering our monthly car payment. I would recommend them to anyone!
Friendly, welcoming, helpful! They made everything easy, yes it did take a while but it was all worth it in the end! Love my car.
Very impressed. Communication was fabulous. Allowed me to deposit money easily and picked the car up the next day. Great no haggle pricing and very proficient in getting through paperwork easily. Great dealer.
Friendly and helpful. They did not try to play games and listened to the customers. This made a difference and understood what I was actually shopping for.
Paulie made the whole process very easy and smooth. My favorite part of the whole experience was chatting with Paulie and Ralph. They make you feel like a friend, very down to earth and no pressure like other places I have been too. Good prices and everyone else I encountered working there was just as friendly and nice. Highly recommend, thank you!
Friendly service, nice cars.
Paulie and the staff was excellent. Customer service, top notch. Friendly atmosphere. Very attentive to my stepson. Catered to my overall needs. Very good service.
Great service! Polite staff. No pressure.
I’ve been looking for a new vehicle for over six months. I found a suv I loved on their website and my husband spoke with Ralph over the phone who agreed to hold the vehicle for us to be able to drive over an hour to come look at it. Paulie was our salesmen and made the whole process very easy and smooth. Honestly my favorite part of the whole experience was chatting with Paulie and Ralph. They make you feel like a friend, very down to earth and no pressure like other places I have been too. Highly ...
Great customer service at Penn Auto Group in Allentown! I was interested in a car that was at a different location, and Paulie had the car brought to me in less than 30 minutes. I bought this car for my daughter and it’s perfect! Thank you!
Had a great experience! Everybody was very nice and helpful. Definitely would recommend!
The staff were very helpful and friendly. All of our questions were answered and financing was easy. I hate the car buying process but Penn Auto made it easy!
Great sale person great prices!!!
I had an awesome experience with Angelica while purchasing my vehicle. Angelica was very polite, helpful, and fun to talk to during the process. I would highly recommend Penn Auto and Angelica to friends and family who's looking to ourchase a vehicle.
Paulie was excellent at the sales and customer service
This would be my second purchase and its even better than the last time! Edna, Paulie Ismael the team.
I had a great experience. Ralph was helpful on the car pricing and my salesman Jake was super friendly, professional and accommodating. I’m very satisfied with the vehicle quality and price. The entire process was awesome.
The salesmen are awesome!
They went above and beyond to get me into the vehicles I went there for. The whole experience was fantastic and I would definitely buy another car from them in the future!
The transition from trading in our old car to picking up the new (used) car was seamless and they stood by all their promises from beginning to end.
They were very helpful and friendly ! I would recommend them to anyone!
Good experience ☺️ Any credit problems, They work hard to get you in a Car, great service 😁👍
If you need a good vehicle, go here. And they will work with any credit score. They do all they can to make sure you drive away and happy
Recently purchased a used can from here. I was very satisfied with our salesman Jake and how everything was handled so well. He and his boss were very accommodating. A great experience. Would highly recommend them.
I loved working with them, got my new car and everything paid very well. Paulie was so helpful and was understanding. Thank you guys for everything i appreciate and recommend Penn Auto!
Very good experience. They couldn't have been more accommodating.
Took my nephew here so he could get a car to drive to work. The staff was great. They're last test drive is supposed to be 6:30 but we called and told them we couldn't be there until almost 7. So they waited for us and had the car pulled up and ready to go. They didn't give me too much push back when i asked to knock $200 of the sticker price. Plus, they took care of registration and title work. And had us out of there quickly.
I got a great price on my used vehicle plus the staff was so friendly and made our buying process extremely smooth.
Paulie was great got me in and our with my dream car my name is Robert Rodriguez just wanted to shout out paulie thank you
Was fast and easy would highly recommend and I will be back again in the future to get another car. They helped me as soon as I arrived and was happy with how fast the process was.
They were very friendly. Very patient with me. Would highly recommend getting your car here!
Friendly people great selection
Very friendly and helpful
AMAZING! a nice lady named Angelica was very helpful and other staff are friendly. If youre looking to buy a car, this is your place.
All the staff was friendly from the first moment we arrived. Everyone was easy to work with. Worth the one hour drive to get there.
Really smooth experience. Angelica was very friendly and helpful throughout the transaction and the manager was very helpful.
Great, quick and friendly service!
Penn auto group was the best and help me with everything to get a car and was great in customer service I will definitely go back
Great help from jake , very thorough. Explain things and helped me get the best deal I could get . Very friendly staff and service. Great management. I will be recommended this place to friends and family
great customer service, made me feel right at home. They took the time to make sure l was approved and happy, l recommmend them to all. A+++
great atmosphere and above and beyond service, the entire staff made me feel like part of the family, A+++
Really cool workers and good vibes.
I was very happy with my car buying experience at Penn Auto group, the gentlemen were very nice and professional and made tbe whole experience easy and fun.
These guys are real professional! They work to get you results and get you driving on any type of car that fits your budget.thanks!! Pennauto!
Would highly reccomend looking for vehicle here. I have to say that the TEAM that works at this business is amazing. The car I wanted to test drive was buried in snow. They took the the time to unbury the car so that I could test drive it. I ended up purchasing the vehicle. Why the paperwork was being done they all worked to get the car ready for me. There was no pressure to look at other vehicles because this one was buried.Thank you all!!! It was a pleasure!!!! Will certainly buy another vehicle from PENN AUTO!!!!
The customer service was great and everything was exactly As it was advertised
Very friendly staff. Jake and Tim were very helpful and efficient. Got the car I wanted at a very good price. I would definitely recommend.
Very friendly staff. Quick and easy and very informative. Went in and got the exact kind of car I wanted with no hiccups or hidden fees.
Very good sales people They worked out a great deal and still held the car for us until we made a decision I want to thank them for the great service
Had a great experience. Paulie, my sales associate was very knowledgeable and helpful. I drove off the lot with a car that I felt confident was priced fair and a reliable vehicle. Would recommend Penn Auto Group.
Pauli, Ishmael and the entire crew at Penn Auto group gave me excellent service. Actually the first time I have ever left a car dealership with a smile on my face thanks guys.
Everyone was extremely friendly and helpful. Paulie and Tim really worked to get me the vehicle I needed within my price range. 100% would reccomend.
So I have wanted a Toyota 4 runner for about 7 months now and I’ve been searching and searching with no luck until penn auto group happened to get an 07 with low miles in great condition! My prayers were answered until I could afford the down payment. I was crushed, but the team at penn auto wouldn’t take that for an answer! They spent most of the day finding a way to put me in my dream car! I’m still in shock I can’t believe it’s mine! Thank you to all the penn auto group team for ...
Worked with Tim..he was great..straight forward..easy to deal with. They sold me the exact vehicle I wanted This is the 3td car I bought from them.... Thanks for a good experience..
They were extremely helpful! I am so glad I came here to purchase my vehicle!!
Paulie, Tim, and Doug were great! I was looking for a used car and was pretty limited with what I could spend, but Paulie made the process easy and simple. Everyone was very helpful! Appreciate your time!
Wonderful experience. Jake was a godsend; very helpful. He helped us through every step of the way and made sure we left with a vehicle that fit our budget. Could not be happier!!!
Great experience. Doug, Phil, Jake... Everyone was very helpful and attentive to customer service.
The people at PAG were very kind and accommodating. I would recommend them anytime.
They were very professional. Tim, Edna, Ishmael, and Paulie all did their jobs very well. They were informative, helpful, and i recommend them. Happy customer, Daniel. Thumbs up!
Came in to buy my mom a car and these guys showed me the perfect car for her and the process was easy and simple i recommend this place for new time buyers
I went looking for a cheap car and found one Paulie and The GM Doug got me in and out within a half hour.... great guys I will definitely come back to them in the future
Paulie helped make buying a car painless! Fair prices and good service.
Quick and easy buying process, great quality car and service!
5 star experience. didnt fall short
Recently purchased a used car for my son here. Staff were very friendly and helpful. They worked diligently to get us through the process quickly and easily. We were able to purchase the car we wanted within our budget range and it has been a reliable car. Overall very satisfied. Would highly recommend!
Paulie did amazing jobhelping me and the whole penn auto group did an amazing job helping me as well, I really appreciate it. I drove out here with a new car!!!
Excellent customer service, paid attention to every detail, even new car buyers jitters
Good vehicles and good prices
Friendly well informed staff that worked with me
We had a great experience at Penn Auto- got a good trade deal for our vw beetle and took home a barely used Tiguan with only 18,000 miles for a great price!! Staff was friendly and helpful. Paulie got us a great deal! Thanks guys!!
Everyone at Penn Auto Group worked very hard to make sure that I was able to purchase the exact vehicle I was looking for without making me feel pressured or uncomfortable. I had an excellent experience with them and would highly recommend them! Every part of the process went smoothly. They were quick to help if I had any questions, and I was even made to feel at home. Even though one salesman worked with me primarily, all of them worked together as a team, and everyone there was very polite and welcoming. I am absolutely excited to drive my ...
I would recommend this place to anyone! they made everything fast and easy, everything was ready for me when I got here. So thankful for this easy experience
I dreaded the thought of buying a car. The sales people, the haggle, the test drive, the car inspection, am I getting ripped off? It’s all a mess and a game, but not at Penn Auto Group. Tim was my host. We chatted a little, he gave me the keys for a test drive and when I came back he left me alone with the car for whatever time I wheeled. When I returned the keys there no hype. Pauline and Edna were friendly and casual. Nice team. Nice cars. Not perfect but what used car is. That leaves ...
Great selection of vehicles and friendly representatives
Cj was amazing!!!! He deserves a raise, the best car buying experience hands down!
CJ was great, fast excellent service. Love my new car.
Danny was very helpful and got me a hot rod I've been searching for.
Jazz have a great customer service and are very friendly. I’m Super happy with my purchase.😊
So we had our van totalled recently and we finally found our new car. Hats off to ashley and CJ and the crew for making our experience so easy and really fun
Cj was amazing. Very positive and answered all my questions and concerns with ease. I’ll be back when I’m looking again !
I went in looking for a vehicle, all the staff were very friendly, helpful, and gave me a lot of information on the vehicles I asked about. One of the staff, named Christian, helped me out with manual transmission info and eventually, he made a sale. Highly recommend Star Auto Mall.
10/10 would recommend!! If you stop buy ask for Christian made purchasing a car effortless and even taught me how to drive stick!
Sales associate CJ went above and beyond to help us out in getting the perfect car for me
We came in to trade our cr-v for smaller. With the help of Jazz and their finance guy Danny. We were able to drive off in a 2017 Nissan Sentra. The trade in process so super easy and affordable. Those two gentlemen helped up with ease and such assurance that it was a flawless process. I recommend them to everyone.
I had a fantastic experience. Everyone was super friendly and Neileen went above and beyond to help me find the perfect vehicle. I thought the price was fair and I got a great deal. I would definitely recommend this place.
Great customer service, and honest. Easy process, got us a great deal. Dan, Cj, and staff are friendly and accommodating. Great place to buy a car. Will update as needed.
Jazz was very friendly from the get go and showed nothing but love. Definitely recommend coming to see him! Made the whole process easy and simple.
Easy to deal with love my card
Our experience was wonderful. Everyone was very friendly. CJ was great with helping us find a car for my husband. Definitely the place to go!
Friendly,and fast and easy. Got a great car for a good price will be back the next time a car is needed for us
Very courteous people I recommend it. Neileen was very professional also Tim. The love the car I get from Auto Mall. They have plenty off good cars.
My experience with CJ and Ashley was very smooth and amazing. They made sure I understood everything and gave me a great deal. Thanks guys!!
CJ is awesome! Gave me a great deal and made sure I was comfortable with everything. He explained everything I needed to know and more…I love my new car😀
Awesome service from an awesome guy! They were Super fast and efficient, and wasted no time! Will 100% be a return customer
I had a very pleasant experience purchasing a vehicle here. Everyone was nice and even though there were a lot of people looking at or trying to purchase cars, Neileen and her co workers handled everyone as good as you can ask for.
Great experience, with Christian Jesse, very professional and knowledgeable.
Jazz did a very nice job helping me pick a car for a good price !
CJ and Danny were both fun and easy to work with. No hassle, they were patient and accommodating. Gave us great value for our trade in and sold us a quality vehicle at a more than fair price. Would do business here again.
The salesman Jazz that helped me choose my vehicle is quick and on his toes. Tries to give you good deals and is with you through your vehicle purchase. So far on my second used vehicle with them.
Chris (CJ) was great. No pressure and we both test drove the car. Pricing was excellent and we received significant help in determining the best financing. Answered all questions.
Easy process getting my car, CJ was friendly and professional to work with.
By far the best car purchase experience ever! Jazz, Dan and the entire staff at Star Auto Mall, Nazareth Pike, Bethlehem, PA were super personable, patient, knowledgeable, friendly, and really connected well with both myself and my grandson, as this was his first ‘real’ ‘car of his dreams’ purchase experience!
Excellent experience with Jazz!
Salesman was Jazz Singh. Danny as well. All great people in this place. Best experience at a dealership. Great service. Would 100% recommend
Freindly and courtesy
Always a lot of helping hand that are willing to go an extra mile for their customer, in specific Danny Raza is my go to guy there knows his stuff and will get work done quick and right !
Ask for Jazz when you come here by far the best experience ive ever had at a car dealership. Super friendly and funny and didn’t waste any time was in and out! I recommend everyone to come to starautomall and ask for Jazz you won’t be disappointed!
Very nice guy. Very helpful very friendly and I will definitely recommend them to friends
Found the car I wanted at a pretty good price. Christian helped me and was awesome to work with!
Absolutely exceptional quality of service! Special thanks to Jazz and Raza! Highly recommended dealership!
Went to purchase a vehicle and Jasmeet made the experience very pleasant! Nice, friendly and very helpful. Got me into what I wanted within my price range, highly recommend going to him!
I was very indecisive but they were patient. Patience is key in this business.
CJ and all the people at Star Auto Mall are great. Very honest and they fixed everything we wanted before we purchased the vehicle.
Jazz, Tim and Ashley are so sweet and walked us through all of our questions. Great people and we love our car!
Jazz helped me with my purchase .
Amazingly friendly and honest service. Quality business to deal with. HIGHLY RECOMMEND!!
Friendly Helpful Knowledgeable Great Staff. DougSuperSalesman Courteous AnswersQuestions Many models Good prices
Neileen Rivas, excellent sales person, very attentive and helpful. She is the best, she will hook you up. I am a very satisfied customer and my daughter as well for 5 years plus. Star Auto Mall is the place to go. Thank you so much everyone. Keep the good work.
This is 2nd time I am going to jazz. He never let me down.i got my first car 7 months ago and I just got another from him. He's the best and everyone go to him he got you covered
Jazz was very professional and polite he provided good service and was very friendly this is the second car I bought from this location and have always ended up with a great car and good experience.
Had a great time buying and financing my first car. It was a big decision for me, so having Christian walk me through it and help me as we figured out the insurance and things was a major help! Super friendly and efficient! Highly recommended!!
Danny Raza was of great help, very professional found me the exact car I wanted and was very patient and walk me through the whole process till delivery. If you’re in the market for used cars I recommend asking for Danny as he will ensure an outstanding experience and happy customer.
They are amazing. Good deals good prices. They treat you like family. I’d recommend everyone I know to get a car from them. Perfect 💯💯
CJ was so helpful with every aspect of purchasing a vehicle for my son. He was courteous, concerned, friendly and knowledgeable about all details regarding the vehicle. CJ is “ABSOLUTELY the BEST”!!!!…. Definitely referring friends and family!!.. Donna Y. Cousart
Great service from Christian at star auto mall in nazareth. Patient with me being a first time car buyer!
Christian J helped us and was great. Answered all our questions and not pushy at all. We had a great experience.
Neileen was amazing help at finding me exactly what I was looking for!!! She was professional and very cool to hang with for the day and I had an enjoyable drive home!! Thank you again😁
The atmosphere here is amazing!! Took my lovely daughter here for her first time financing and Christian Jesse and Ashley did an amazing job. Making sure we were comfortable in their office as well as in our purchase.
This dealership was quick efficient and I was really happy with my car and being able to take it off the lot right away. Jazz was the sales guy to work with me and he was so personable and fun to work with. I’d definitely consider going back.
ABSOLUTELY LOVED MY EXPERIENCE AT STAR AUTO MALL!!! I HAD A WONDERFUL DEALER NAMED CHRISTIAN JESSE WHO WORKED SO SMOOTHLY & SPEEDILY! BEING A FIRST TIME FINANCIER I WALKED AWAY VERY SATISFIED AND HE EXPLAINED EVERYTHING TO ME SO PRECISELY !! DON’T FORGET TO ASK FOR CHRISTIAN JESSE!!
The manager was great but there was 1 salesman working with 4 customers at one time. We waited 4 hours for completion, left but was never given the keys so had to return. I realize and understand they were shorthanded but we waited 2 hours for the car to be detailed and after all that time, the inside windows were never even touched. The front window was very dirty inside. Again, they were very apologetic and the manager was great!
I had Naileen help me out yesterday and she was amazing. So kind and very helpful!
We went to the dealer with no hope and CJ definitely turned that around helped us get a new car that's reliable for our family definitely the person you want to go to thank you so much ❤️
I came to Star Auto to trade in and purchase a new car with the INCREDIBLE help of Jazz and Ashley. This was my first time buying and I knew there was going to be some hurdles due to average credit. They went above and beyond to help me out getting my interest rate lower, getting bank approval after some issues with verification, and made my first car buying process so much more relaxed. I can’t thank them enough for being so personable and helpful. The car was detailed before pickup, and smelled absolutely amazing. Seriously I can’t ...
Came here after finding a the same jetta on the website at similar price and cheaper miles than other dealers. Lots of nicely priced cars in my opinion. A bunch that were my style. I worked with Christian and he made the whole process headache free. Very professional and cordial.
Jazz is very professional at his service and very friendly. We recommend him 100% to get your deal approved. Come in and ask for Jazz. You won’t regret it. Best sells man
Great Customer Service (Cj)
Great customer service! CJ was a great salesman! Very friendly! Highly recommend star auto mall!
Today, we had an amazing experience at the Star Auto Mall. Mr. Christian Jesse was able to provide a good customer service to my family and we left satisfied with his service. I highly recommend anyone to visit and purchase a car from this location.
Neileen and Danny were very helpful. I am very happy with the new truck and will refer friends and family to Star Auto Mall forsure!
Christian Jesse was very helpful with finding our new vehicle. Very pleased with the car buying experience.
We had a great experience w Neilson Rivas she is very friendly an hard worker
Jazz was awesome to work with. He got me into the make and model that I wanted and a monthly payment I could afford. Everyone I came in contact with was very friendly and made me feel very comfortable. Financing was painless and quick. I would recommend Jazz and Star Auto Mall to anyone looking for a used car.
Great customer service! I am so happy with my purchase!
Great Customer Service, Very Professional, made us feel welcomed immediately! 👍
Jazz was dope to deal with, this was actually my second time getting a car from him, he is extremely helpful, works with you to find a car in your range and is very knowledgeable on all the vehicles they have, amazing experience both times definitely recommend this place!!
Jazz was an awesome sales person and he was super helpful! I would definitely recommend coming here for your car needs
Jazz did an excellent job showing us vehicles. He had the car ready when we arrived. He secured a great interest rate. Would do business here again.
Incomparable customer service. My second car bought here. CJ was awesome.
Jazz was awesome!! I drove from South Carolina and he had my car clean and ready! I'm a happy customer!! Thank you Jazz!! 😊😊❤️❤️💪🏽💪🏽
Cj was a great help and he really helped me understand the process of buying my first car definitely a great sales person. Definetly would refer him to more people
Jazz Singh was very helpful and patient with us!
For getting my first car I couldn’t have asked for a better experience! I worked with Jazz and he was just awesome- he was able to knock down the price to help keep me in my budget and just so attentive and friendly. Definitely recommend going to him when looking for a car!
Christian Jesse was an excellent salesman along with the other friendly staff. Very patient and respectful while helping find a great car for me! Definitely recommend this place
Great experience. First time looking for and getting a car. Everyone was very friendly and helpful. Gave my limitations and the car I like very fast. Neileen was very helpful. If your looking for a car In the area you should come here
After looking for a car. I finally decided to go to star. It was a great experience and I would recommend anyone here. Thank you.
This is the second I came to star auto mall 512. I got a really deal on my first car! The second time I got the best deal ever! The sales people can do miracles!
The sales people are great however the service is slow and I needed to have repairs 3 times. The last being for brakes that should have been done properly the first time. Took 4 hours because parts not there. The front end people try to be helpful.
Everyone was very nice and happy to help with whatever we needed! Nice lot with lots of different cars and was very clean. Great Dealership!
have always used the sister pen auto but when it closed and joined with star Pontiac we continued and will stay maybe in future as long as they make us happy
Great price I paid for my car.
They helped me out getting me into a vehicle affordable that can get me back and forth to work and to wherever I choose to go
I had some issues with getting a car but they never gave up, very nice people!! Definitely recommend . Thank you again star auto mall.!!!!! -jamie
So far I am satisfied w this dealership… I’ve never dealt or heard much about them but as of now my experience w them has been good.
Our sales rep, Parvaz, was refreshingly easy-going, straight-forward, and down to earth. We loved him! The next time we want to buy a car, we will be back because of him and we will specifically ask for him. He knows his inventory and their features inside and out and really hustled up to find the perfect car for my granddaughter. He also knows cars and was able to answer all our questions. He is competent and professional with the paperwork - he didn't waste any time. The whole process from start to finish was an unexpected pleasure. Bravo, Parvaz! ...
Everyone was/is very nice & treats you with respect. There was a problem with the Ford Explorer I purchased and they fixed it as soon as the part came in. Thank you
The car we wanted was there when we got there and it was dinged up. We were able to purchase it and they are fixing it for us and delivering to us. The staff was friendly, they don't hover over you, and they weren't trying to be salespeople just informative and honest.
Good at checking out get what u want to drive off with I’m going to get a other car from there really soon beaz
Xavier was awesome!!! he was patient he work with us made sure we got the right vehicle at the right cost!!! you can't ask for anything better than that...
The staff was/ is very helpful & treated me with respect even tho I didn’t have a lot of money to spend on a vehicle.
Danny Raza went above and beyond to get me the truck I wanted at the price I was happy with, I couldn’t be happier with the service and how much he did for me
The dealer was well informed and thorough with his work. He was pleasant and helpful but didn’t try to force the sale, very satisfied
Very nice and helpful community, and also offer good prices on a wide range of cars. I recently bought a car and looks and feel like its fully new.
I just made 1st car payment. I've needed service 5 times. Check engine keeps coming on and AC not working, mirror case broken still.
Our rep Yari was absolutely great, from the moment we walked in very helpful and kind and informative. Never has purchasing a car been so easy. Thank you!
Loving it here at Star Auto Mall! They treat you like family and Im leaving happier than I thought, great deal! Thanks Star Auto!
I have never been to a dealer that was as accommodating at this one. Our sales associate was amazing he spent the time to ask what we were looking for in a car. We got declined for the original car and he already had another car lined up to show us that we ended up loving more than the original one. He has repeatedly called to update us on the progress of our car being fixed. He even went as far as to have our car dropped off to us so we didn’t have to take our son out ...
I was very pleased and happy with the professionalism and customer service
This is my 4 th car purchase from Star. Superb customer experience from test drive to purchase. Would highly recommend. Emmet was the perfect salesman.
Everything went smoothly and the staff was very accommodating! Highly recommend and their inventory is massive!
Emmitt was the best he went above and beyond for us. He isca true closer to get the deal done. Highly recommend to see him. Id give him higher that a ten . Thanks again Emmitt. Sincerely William McCrory.
Xavier was great to work with, helpful and friendly. Joe made us feel like Family. I would definately recommend StarAuto Mall if you're planning to purchase a car.
Customer service is awesome! Everyone was extremely helpful. Thank you!
It was my pleasure once again to be here with my daughter to buy my car from Star Automall This is our 4th car, Manager Joe n everyone else helped my daughter as they helped me previously. We drove with her new car home the same day. the car is perfect, my daughter loves it I m super happy because it was within our budget. Thank you team. And most of all, strongly recommend You will be very happy
Bought a few cars here, very few issues! Great customer service, and financing!
I couldn’t recommend Star Auto ENOUGH. Especially the WHOLE team at 512. I called to set up an appointment and was able to come in today. I talked with Paul and then worked with Xavier. We were the same age and really felt like I could talk to him! This is my first time buying myself a car. He was knowledgeable, helped find the Tiguan I wanted and even offered suggestions if I didn’t have the credit for it. He was a wonderful guy to have a conversation with and he got along with my dad and they talked ...
This was my first time buyer a used vehicle. I was concerned not knowing what would happen if it turns put there was a problem. About two months later I had a minor issue where they told me to come in and it was taken care of, no questions asked. They earned my trust, sure they will do the same for you.
They have a good varied selection of vehicles. We have gotten a few cars from here. The salesmen aren't pushy, and the finance people lay everything out for you.
Xavier was great; very knowledgable and helpful. The whole process was seamless, even after a hiccup regarding performance of the car on day 2. I contacted Star, showed up the next morning at 8:45am. The service manager promptly test drove the car, determined a problem and it was remedied within the hour at no charge. I was also offered a free premium fill up (hybrid) for my trouble. Star was not on my radar for future service, but they are now! Thank you for a positive used car buying experience. I wiould highly recommend this business.
I am very satisfied with this dealership got me a good car. The only problem I had was when I was finally able to take the car home it was not cleaned properly all it looked like was if they just ran water over the car
Felt very welcomed as soon as I arrived. They answered properly to any questions that I had and even filled our gas tank before we left! Amazing!
I got 5 cars from star auto mall, I got me 2, 1 for my wife n my daughters too. These are good honest people, I was treated right. My cars are still on the road. Thanks to the manager Joe N sells man Xavier I appreciate you guys. Strongly recommend
Really friendly people, glad to have been able to purchase my first car from them. Clean environment. Hooked me up with a good deal as well.
Personable, helpful, great prices and selection! Listened to what I was looking for and shared plenty of options as he was willing to find something that was a good fit.
Very friendly and helpful!
I got the car of my dreams, a Subaru Crosstrek I'm so completely in love with it BUT It came with either bad tire rods, axels or the wheels unbalanced. I would just recommend you guys FULLY pay attention to everything and not just get blinded by love with a new car.. the staff were nice and helpful though
I would recommend this dealership to anyone, the employees are friendly and are knowledgeable with what the customer wants. The process was easy when I switched to a new vehicle
Awesome. So patient and John was amazing. That man deserves a raise. Wow! Would 10/10 recommend a friend. First time buying a car is tough but he made it so smooth and easy.
Very happy with the car. Kept to their word and made it easy with flexibility. Highly recommend, easiest deal I ever made. Thank you all
Excellent service ! I especially appreciate the individualized service and how helpful the staff were. Also, a special thanks to Joe, Emmett, and Xavier. Would definitely recommend!
Oh. My. Lanta. All I have to say is amazing. Im a first time car owner and I got John to help me through it all. He was so patient with me and was very joy filled the whole process. Couldn’t have asked for better.
Very informed and pleasant customer service the people were very helpful and attentive to our needs will definitely check with them first for future car purchases
This place is downright amazing! I am from Philly and I was looking for a hard to find car. I saw it on the 512 site, and when I called about it, I explained it was hard to find and that I was farther away. Parvaz and Joe put the car on hold for me (with refundable deposit, of course) until I could get there on the weekend. I was so happy! These guys are awesome!!! It could not have been faster and easier and they even gave me a great price for my trade in. This had to be the ...
Parvaz took excellent care of me. He went above and beyond to find the vehicle that was just right for me. Thank you so much Parvaz!!
Amazing help, received what I asked and the process was fast. The employees were top notch, I would recommend this dealership to someone I know.
We want to thank Parvaz for a great experience. He is knowledgeable, outstanding people skills. Delivered exactly what we were looking. Thank you all, may god bless you. Continue doing a great job.
Staff is very friendly and helpful. They helped me get into a beautiful fully loaded Nissan Murano. I’m am very pleased with my purchase and highly recommend friends and family!
I took the 1 hour drive from NJ to purchase my daughter a car & we happily left with one. The process was easy from start to finish. I definitely recommend!
This dealership has very nice cars for sale and a very helpful sales team, ask for Joe or Parvaz they will take good care of you 👍🏽✅
helpful, kind, upfront, flexible, great customer service. Parvas has been extremely helpful for my first time buying a vehicle. Even taken further steps in helping me repair the vehicle at no charge for something that didn’t work before I took delivery of it which is more than I could have ever asked for and I appreciate a lot! From the moment I went to test drive my vehicle he was super helpful and kind!
Joe was the most helpful salesmen I ever delt with I live on long Island and I went to PA for this car he made it so easy