Great group of people, had a bad experience at a place an hour before coming here. I came in met Paulie and Doug they helped me out and answered any question I had without feeling intimidated or anything ! They took the hassle out of the process. I definitely recommend coming in if you’re looking for a car !
Great guys tom doug n paul all jumped threw hoola hoops to get me a deal definitely gonna go back when ever im in need of another !!!
Doug and Tom were very helpful with everything good car dealer. Very good experience.
I had an excellent experience with Paulie !! He got me and my finance in a reliable car and even helped get the cheapest insurance possible! 10/10 recommend!!
Paulie there sales manager is a great guy and they work with you whatever you situation maybe !
Paulie did an amazing in assisting me to finding the car I wanted and had no issues whatsoever. I would definitely recommend to family and peers, great customer service.
Paulie was our sales guy. From the door he made us feel welcomed. He made sure we didn’t leave without getting the vehicle we wanted. We’re glad we chose Penn Auto Group for our vehicle. We highly recommend!
Ted was not only a genuine soul, but made the car process a pleasure to go through. Very personable, professional and wonderful to work with. Not too many salesmen left in this world that help you find your car. Carvana is there , but Penn Auto group esp Ted helped me find the best price for a used car. Thank you!!!!!
If you’re looking to purchase, contact Ted Craig. Made my process super quick and easy and left me satisfied at the end.
Very helpful they actually want to help you and they work with you.
They were very kind very polite and they really were with me I was very happy I will do business again.I was very very happy with my car I will recommend the dealership to anyoneThe patient was amazing
Angelica and Ish are amazing! We came in looking for a 2016, and they got us financing for a 2019 GMC Terrain! They were kind and patient, showing us several vehicles and lowering our monthly car payment. I would recommend them to anyone!
Friendly, welcoming, helpful! They made everything easy, yes it did take a while but it was all worth it in the end! Love my car.
Very impressed. Communication was fabulous. Allowed me to deposit money easily and picked the car up the next day. Great no haggle pricing and very proficient in getting through paperwork easily. Great dealer.
Friendly and helpful. They did not try to play games and listened to the customers. This made a difference and understood what I was actually shopping for.
Paulie made the whole process very easy and smooth. My favorite part of the whole experience was chatting with Paulie and Ralph. They make you feel like a friend, very down to earth and no pressure like other places I have been too. Good prices and everyone else I encountered working there was just as friendly and nice. Highly recommend, thank you!
Friendly service, nice cars.
Paulie and the staff was excellent. Customer service, top notch. Friendly atmosphere. Very attentive to my stepson. Catered to my overall needs. Very good service.
Great service! Polite staff. No pressure.
Great customer service at Penn Auto Group in Allentown! I was interested in a car that was at a different location, and Paulie had the car brought to me in less than 30 minutes. I bought this car for my daughter and it’s perfect! Thank you!
Had a great experience! Everybody was very nice and helpful. Definitely would recommend!
The staff were very helpful and friendly. All of our questions were answered and financing was easy. I hate the car buying process but Penn Auto made it easy!
Great sale person great prices!!!
I had an awesome experience with Angelica while purchasing my vehicle. Angelica was very polite, helpful, and fun to talk to during the process. I would highly recommend Penn Auto and Angelica to friends and family who's looking to ourchase a vehicle.
Paulie was excellent at the sales and customer service
This would be my second purchase and its even better than the last time! Edna, Paulie Ismael the team.
I had a great experience. Ralph was helpful on the car pricing and my salesman Jake was super friendly, professional and accommodating. I’m very satisfied with the vehicle quality and price. The entire process was awesome.
The salesmen are awesome!
They went above and beyond to get me into the vehicles I went there for. The whole experience was fantastic and I would definitely buy another car from them in the future!
The transition from trading in our old car to picking up the new (used) car was seamless and they stood by all their promises from beginning to end.
They were very helpful and friendly ! I would recommend them to anyone!
Good experience ☺️ Any credit problems, They work hard to get you in a Car, great service 😁👍
If you need a good vehicle, go here. And they will work with any credit score. They do all they can to make sure you drive away and happy
Recently purchased a used can from here. I was very satisfied with our salesman Jake and how everything was handled so well. He and his boss were very accommodating. A great experience. Would highly recommend them.
I loved working with them, got my new car and everything paid very well. Paulie was so helpful and was understanding. Thank you guys for everything i appreciate and recommend Penn Auto!
Very good experience. They couldn't have been more accommodating.
Took my nephew here so he could get a car to drive to work. The staff was great. They're last test drive is supposed to be 6:30 but we called and told them we couldn't be there until almost 7. So they waited for us and had the car pulled up and ready to go. They didn't give me too much push back when i asked to knock $200 of the sticker price. Plus, they took care of registration and title work. And had us out of there quickly.
I got a great price on my used vehicle plus the staff was so friendly and made our buying process extremely smooth.
Paulie was great got me in and our with my dream car my name is Robert Rodriguez just wanted to shout out paulie thank you
Was fast and easy would highly recommend and I will be back again in the future to get another car. They helped me as soon as I arrived and was happy with how fast the process was.
They were very friendly. Very patient with me. Would highly recommend getting your car here!
Friendly people great selection
Very friendly and helpful
AMAZING! a nice lady named Angelica was very helpful and other staff are friendly. If youre looking to buy a car, this is your place.
All the staff was friendly from the first moment we arrived. Everyone was easy to work with. Worth the one hour drive to get there.
Really smooth experience. Angelica was very friendly and helpful throughout the transaction and the manager was very helpful.
Great, quick and friendly service!
Penn auto group was the best and help me with everything to get a car and was great in customer service I will definitely go back
Great help from jake , very thorough. Explain things and helped me get the best deal I could get . Very friendly staff and service. Great management. I will be recommended this place to friends and family
great customer service, made me feel right at home. They took the time to make sure l was approved and happy, l recommmend them to all. A+++
great atmosphere and above and beyond service, the entire staff made me feel like part of the family, A+++
Really cool workers and good vibes.
I was very happy with my car buying experience at Penn Auto group, the gentlemen were very nice and professional and made tbe whole experience easy and fun.
These guys are real professional! They work to get you results and get you driving on any type of car that fits your budget.thanks!! Pennauto!
Would highly reccomend looking for vehicle here. I have to say that the TEAM that works at this business is amazing. The car I wanted to test drive was buried in snow. They took the the time to unbury the car so that I could test drive it. I ended up purchasing the vehicle. Why the paperwork was being done they all worked to get the car ready for me. There was no pressure to look at other vehicles because this one was buried.Thank you all!!! It was a pleasure!!!! Will certainly buy another vehicle from PENN AUTO!!!!
The customer service was great and everything was exactly As it was advertised
Very friendly staff. Jake and Tim were very helpful and efficient. Got the car I wanted at a very good price. I would definitely recommend.
Very friendly staff. Quick and easy and very informative. Went in and got the exact kind of car I wanted with no hiccups or hidden fees.
Had a great experience. Paulie, my sales associate was very knowledgeable and helpful. I drove off the lot with a car that I felt confident was priced fair and a reliable vehicle. Would recommend Penn Auto Group.
Pauli, Ishmael and the entire crew at Penn Auto group gave me excellent service. Actually the first time I have ever left a car dealership with a smile on my face thanks guys.
Everyone was extremely friendly and helpful. Paulie and Tim really worked to get me the vehicle I needed within my price range. 100% would reccomend.
So I have wanted a Toyota 4 runner for about 7 months now and I’ve been searching and searching with no luck until penn auto group happened to get an 07 with low miles in great condition! My prayers were answered until I could afford the down payment. I was crushed, but the team at penn auto wouldn’t take that for an answer! They spent most of the day finding a way to put me in my dream car! I’m still in shock I can’t believe it’s mine! Thank you to all the penn auto group team for ...
Worked with Tim..he was great..straight forward..easy to deal with. They sold me the exact vehicle I wanted This is the 3td car I bought from them.... Thanks for a good experience..
They were extremely helpful! I am so glad I came here to purchase my vehicle!!
Paulie, Tim, and Doug were great! I was looking for a used car and was pretty limited with what I could spend, but Paulie made the process easy and simple. Everyone was very helpful! Appreciate your time!
Wonderful experience. Jake was a godsend; very helpful. He helped us through every step of the way and made sure we left with a vehicle that fit our budget. Could not be happier!!!
Great experience. Doug, Phil, Jake... Everyone was very helpful and attentive to customer service.
The people at PAG were very kind and accommodating. I would recommend them anytime.
They were very professional. Tim, Edna, Ishmael, and Paulie all did their jobs very well. They were informative, helpful, and i recommend them. Happy customer, Daniel. Thumbs up!
Came in to buy my mom a car and these guys showed me the perfect car for her and the process was easy and simple i recommend this place for new time buyers
I went looking for a cheap car and found one Paulie and The GM Doug got me in and out within a half hour.... great guys I will definitely come back to them in the future
Paulie helped make buying a car painless! Fair prices and good service.
Quick and easy buying process, great quality car and service!
5 star experience. didnt fall short
We had a great experience working with Jazz. No pressure, walked around freely, and answered all questions.
Jazz Singh was super helpful, friendly, and attentive. Did not pressure us into any type of deal and was honest about everything.
Great experience with Jazz. He made the car buying experience smooth and effortless. They listened and worked with us in our budget to get into the car we wanted. Will definitely return if the need arises and recommend him to all!
Went to test drive a 2014 Ford Escape. Jazz was very helpful with the entire purchase process. Will definitely return in the future.
In and out Jazz laid everything out for me in plain english and didnt try to upsell like most dealers. Got a few jems from the professional conversation we had and i would definitely refer anyone looking to buy to come see em at the automall. 🤝
It was a pleasure to buying a car from here! I’d recommend telling a friend to shop here! Process was simple & easy!
It was wonderful WEI LIN was so helpful and a great talker.i am grateful for sales people like WEI I purchased a very good vehicle for a REALLY great price!!!!!!!!
Jazz did a good job getting to the point and situating the financing, I got what I wanted, a good car and without the process being a whole day affair. Thank you.
Jazz was amazing to work with! Highly recommended!
Jazz was an awesome salesman. He answered all my questions and I was in a new car in less than 2 hours! We worked with me and helped me every step of the way. Highly recommend asking for him when you go in!
Jazz is very helpful salesman, very patient and thorough. Would recommend as they are very transparent and will not try to rip you off.
Christian was very professional, answered all of our questions, and willingly strived to give us a great customer experience.
Large selection of cars, love that they supply Carfax and auto check reports up front. Our sales person Jazz was SUPER friendly, professional and more than willing to work with us. Overall I would highly recommend! 👍
Great experience! Would buy from CJ again.
CJ was awesome! Went above and beyond to make my family comfortable with the buying experience in a tough market!
Had a great experience. CJ answered all my questions and concerns. Also set me up to get some cosmetic on the car fixed for free and had me picked up after I dropped off my rental.
Christian was awesome. Didn’t give me a hard time . All my concerns were easily taken care of and if you’re looking for a car , this is your guy!
Christian was super helpful, loved his energy and his customer service
We bought a car from jazz Singh at star auto today, very helpful and pleasant to deal with, will suggest him to other family members who are looking for a good deal on used cars!😊
Excellent dealership I would absolutely recommend to anyone they gone above and beyond for me! Jazz is amazing from start to finish making my experience great and making sure I got into a vehicle with not great credit
Great experience with Wei!! He even detailed our new car himself!! Thank you!!
Jazz helped me out big time! That’s the guy to see if your going to purchase a car here
Wei Lin was very helpful and patient with me finding a car. He worked with my wife and I for something affordable and he delivered. If you have a chance when you come here. Try working with him!
Very pleasant experience, Jazz worked well with us and answered all of our questions
My husband and I went to Star Auto Mall on Rte. 191, hoping to find a car within our price range. Truly didn't expect to find anything. Our sales associate, Christian was wonderful, found a car in our price range. He is patient and knowledgeable, took the time to answer all our questions. He is an absolute sweetheart. We are very happy with our purchase. The staff at Star Auto Mall , were teriffic too. Thank you, Paulie for all your help. Who can say they had fun, car shopping? We did!
Very professional, friendly, knowledgeable. and helpful. Answered all my questions. They were a delight to deal with.
Jazz was extremely helpful. He got me the car I needed. Thank you very much
I came to Star to look for my first car. And Jazz was extremely helpful. He did everything to get me a vehicle around the price range I was hoping for. I would recommend working with them if you need a car.
Jazz, Wei, & Ashley were perfect when it came to helping me select and purchase my new Black Honda Civic. Couldn’t have done it with anyone better. Thanks Guys I truly appreciate it.
We came to Star Auto mall not sure if we would leave with a car. The staff was all super friendly and worked hard to get us approved on our terms. Jas greeted us when we first arrived and made sure we had a great experience. Thanks to the entire team that worked with us! Will definitely return if we ever need to purchase another vehicle.
Wei was very helpful and worked with us to find a good car at a reasonable price.
If your looking for good service Jazz Singh is the man extremely patient, polite and professional. I told him what I was looking for and he delivered!
Had a great overall experience with my purchase at star automall Jazz Singh was super helpful and very thorough with explaining every question I had. I would definitely recommend.
Excelente customer service
Bought a car here for a 3rd time today Jazz I as a great help would definitely go back to him.
Jazz was amazing, helped answer all my questions, was courteous and friendly. Had a great experience and will buy more vehicles from here in the future.
I had a great experience with Christian from Star Auto Mall! Thank you for all your help!
Jazz was awesome he helped me get into a car with no problem will be coming back and asking for him
Shaun, the salesman, was awesome! He's got a great personality & wants his customers satisfied. I was looking for a van for a specific use so I was limited in year & make. Took some time but Shaun was patient & extremely helpful. Left me know when something came in & he was always available to help me. I'm very happy with my van. I'll be referring friends & family to Star & Shaun. Thank you Shaun!
The rating is for the salesman, Shaun. He was great! I was looking for a van but I was limited to certain years because of what I needed it for & how they're set up. I was having a difficult time but Shaun worked with me & left me know whenever something came in. Eventually he found me a beautiful one & I'm very happy. Thank you Shaun for putting up with my craziness to locate the kind of van I needed. You're awesome! (Service shop needs to move a little quicker though)
Jazz was very easy to deal with, very personable and professional!
For a first time car buyer, the explanations were great. Everyone was open to questions and were very helpful!! Jazz was very helpful, kind, and outgoing. Overall a great experience and I would recommend to anyone!
Come see Christian! Amazing salesperson. Got me what I wanted despite having non established credit!
Come see CJ!
Great place, Great service, Great people,Just recently purchased my car with Star Auto mall, and Jazz was my sales person. He was absolutely awesome & super helpful, very much wanting to get you and your family in that newer, safer vehicle. He truly cares about a customers wants & needs. I 100% recommend Star Auto Mall and Jazz as your sales person!!
The whole process went very smoothly they worked with me on the pricing they let me take a test drive and do what I wanted with the car. CJ was great to work with.
Great experience with CJ purchasing our new car Thank you for all of your help
Jazz demostró interés en ayudarme al momento de conseguir mi carro, el fue muy amable y profesional.
We had been looking for a vehicle that we could transport a mobility scooter around. We decided on a Dodge Grand Caravan, and after looking online, found Star Auto Mall191 had three listed. We called ahead to make sure, and yes, all three were on the lot. We show up, and are told only one is on the lot. "Here we go" was the first thought, the old bait and switch. Couldnt have been more wrong! Shaun, our salesman, had gone to another Star lot to get the second one. We test drove those two, and he went ...
Wei helped me tons, getting into something I love and could afford. Very kind and helpful
Christian and team were awesome. My deal got completed and they did everything they could to make it happen
Christian was extremely helpful throughout the entire buying process. Quick and easy credit check, and process
Wei was extremly helpful walked in jus to look at a vehicle and he found me exactly wat i wanted thank wei
I had a great pleasure having Shaun Kuehner as my salesman. But he didn't feel like a salesman to the point that he made you feel comfortable like he was your good friend. Help me get what I really wanted. I really suggest you requesting him.
Thank you CJ…great experience and found what we were looking for!! ••the key to life is a p***s in your a*****e ••
CJ was very helpful literally went above and beyond what I expected, as well as the other employees, very down to earth and really wants you to leave happy with a car you want and at a price that's great for you!!!
2nd car from here, love this place, thanks guys, and Christian helped me get the vehicle i wanted. Ask for him!
They are Professional, Friendly and very helpful. I couldn't ask for a better crew.
Had a great experience with Shaun, He was able to get me into the car I wanted and within my price range! Thank you Shaun appreciate ya! Y’all are Great!
Picked up a car for my kid @ this dealership. Shaun Kuehner was super helpful and actually - a great guy to chat with. He took care of exactly what I needed and got me the car I wanted at a price I could work with. Thanks Shaun!
Very helpful and kind
Great experience through out the entire buying process! Highly recommend Christian
When coming to star come see jazz for a good smooth buying experience great salesman great customer service
Honestly, as a first time car buyer. The service I received was immaculate. Shaun K. was not only respectful with great communication but he also made my appointments his priority even on his day off. Granted, the car I was looking at for my first appointment was sold BUT that is only because I did not put down a refundable deposit (Which I suggest now knowing how many customers they receive daily). I left with an even better option to which I’m thankful. Shaun K. made this first time experience a great one and made sure I got a ...
Very friendly and helpful
It was a great experience for my parents and I can’t wait to come back for my own car!!! He was mint!
It was such a MINT experience! Can’t wait to come back and get my daughter a car too!!!! Christian is the best!!!
Wei was a great help happy to come out driving
Great Service from Christian !!!
Great Service from Christian !!! Very satisfied and leaving with a new car . 👍🏼
Made buying a vehicle feel easy, very friendly and helpful with all aspects of the purchase
Most friendly and hardworking people I’ve done business with!
My car sales man Wei was very good and professional and worked with me till the end highly recommend
Christian is awesome! He got me in a car twice in less than 6 months! Patient and kind much appreciated you need a car ask for him 🙂
Just recently purchased my car with Star Auto mall on 191. And Shawn was my sales person. He was absolutely awesome & super helpful. He truly cares about a customers wants & needs. I 100% recommend Star Auto Mall and Shawn as your sales person!!
Christian gave me a fantastic deal on a 2019 Ford Fiesta. The dealership was relatively fast, super-attentive and very friendly. If you’re in the market for a car, I highly recommend them!
Shaun Kuehner was an excellent sales person and just a really nice guy. He worked very hard to find me the perfect vehicle to fit both my financial limits and my personal style. He was super accommodating throughout the entire experience. He is a great asset to your sales team.
This place is amazing they literally go above and beyond would recommend buying a car here 🌟 -RB
The staff was great. The transaction was easy and the car is great. I would definitely go back.
Star auto is amazing, Wei was just the best, he worked with us, was down to earth and really did all it took. Everyone in the office is awesome, friendly and very helpful. I appreciate all their hard work, and will come back for future vehicles.
Good, easy process. Only con was the wait upon arrival on finishing the detailing which I thought was going to be done prior to arrival.
This was the easiest car buying experience ever! They were awesome and I LOVE my car. Thanks Jazz and Ashley!
Wei was very honest, helpful a pleasure to purchase my jeep ( 09 Wrangler ) ; The ENTIRE Process was Great Experience the staff this location were Fantastic ! Would Not Think Twice as to purchase my next vehicle for them 👍👍👍👍👍!
Great selection of cars and trucks and ask for Shaun he’s the guy that made it happen
Shaun was great. Listened to what my son wanted and could afford and delivered
Great and helpful experience will definitely be back for a car purchase kind and friendly staff
Loved my sales man Emmet was nice and easy to work with he is very personable and efficient and got back to me in a timely matter
Excellent customer service and support. Took care of a post sale issue promptly and without any hassle. Would highly recommend.
We traded in and purchased a minivan from Star and couldn’t have been happier with our experience. Emmett was a pleasure to work with and very helpful and knowledgeable. Would recommend to all my family and friends!
I was happy with my car purchase experience. I would recommend Star Auto to others.
Emmet is really helpful and knowledgeable. He like an old man to you and will definitely pick the right car for you.
Very thorough and quick. Not pushy. Would recommend for a no hassle pleasant experience! I am a repeat customer and they remember and value loyal customers.
Had a good experience. Maalik was very helpful and authentic. Best car sales experience I ever had.
Helped a lot. Good guy
Great service. Glen Jimmy and Malik were great to work with. Easy process fast and they even delivered the car to us. We will definitely use them again in the future. Especially Jimmy !! Thank you all star Auto mall will be seeing you again.
Xavier was a great sales person did the possible to get the car I wanted ! Definitely would recommend!!
Maalik and Ted were great to deal with, didn't care for the extra push to buy an overpriced warranty from the finance people. First stop after leaving was the gas station, not enough fuel to get home with it.
Maalik made it easy and quick. Pleasure to work with.
The dealership was professional and helpful through the process and Emmet was very nice in helping me through picking a car to buy
Maalik was amazing to work with! Made the process super easy and enjoyable! Very polite/courteous and pleasant!! Excited to drive my new car:)))
Parvaz Ramin is wonderful, he relax/take his time & will get you the best deal he can. I will recommend him to anyone 100%
Salesman was really kind.
Great service, I will definitely recommend my friends and family to purchase a vehicle from you guys.
The salesman, Emmett was very attentive to finding me the right car for me. The whole experience was good. Thank you Star!
Mallik was our sales person and he was very friendly and professional. He didn't try to push expensive cars on us and asked us what we wanted and answered all of our questions throughly. I would definitely recommend Star Auto Mall 512 because there selection is massive and there cars are priced to sell.
Second car purchased with Star today. We didn’t get off on the right foot, but once we got going Parvaz was very helpful in the sale and Paul got the financing done.
Parvaz was such a good and attentive guy. Always making sure we understood everything. Definitely recommend him.
Excellent customer service and as a first time buyer, Parvaz helped me out with all my needs and was very patient with helping me understand everything. I will definitely keep him in mind for next time I buy another car.
I highly recommend star auto 512 for purchasing a vehicle! The process was very smooth and easy. My experience with sale rep Xavier was phenomenal, he was a huge help! Paul was extremely helpful as well, I highly recommend business with the company and both reps!
Xavier customer service is so great! He helped me so much with my first car. I’ll definitely recommend you to see him!!
Maalik was so helpful showing us all the cars we wanted to see and going through the buying process with us. There were a lot of options here and we had a stress free experience and left with a great value car.
From start to finish Maalik was attentive, Professional, and extremely friendly. They explained everything in clear terms and made sure I left with the best outcome I could. I never felt like a bother. Will definitely be buying my next car here.
Everyone at Star is a rockstar who can help you get the car you love, but if you can work with Pete, I highly suggest it.
Fantastic service and superb sales associate. Highly recommend!! Follow up service has been amazing as well.
Maalik was very helpful and listened to everything we had to say. Would return.